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CRM Internship in Customer Engagement

2 maanden geleden

Hilversum, Noord-Holland, Nederland Hunkemöller Voltijd

At Hunkemöller, we are passionate about our work and dedicated to our members. With one of the most enjoyable and rewarding loyalty programs in the fashion retail sector, we continually seek innovative ways to express our gratitude and enhance our customers' experiences.

Gain insights into the cutting-edge technology we employ to engage with our members, and assist in the creation and content development for various platforms, including our app, location-based messages, and inspiring email campaigns filled with stunning visuals.

Within the CRM division, you will be involved in the planning, execution, and assessment of all marketing initiatives aimed at our Membercard audience. This internship offers a unique opportunity to learn on the job while supporting the team with the following tasks:

Assisting in the development and implementation of push notifications for Hunkemöller app users:

  • Manage scheduling
  • Draft copy for our email marketing campaigns and location-based messages
  • Collaborate on creative promotions for the app
  • Coordinate with various regions for translation and approval of content
  • Maintain and archive performance statistics
  • Conduct competitor analysis

Supporting the creation and distribution of mailings for the European Member base:

  • Collaborate on copywriting for mailings
  • Prepare briefings and coordinate visual content for mailings
  • Work with different regions for translation and approval of content
  • Maintain and archive performance statistics
  • Conduct competitor analysis

Additionally, you will have the opportunity to work on a personal project that aligns with both your educational objectives and Hunkemöller's strategic goals.

YOUR PROFILE:

  • You are currently pursuing a degree in HBO/Bachelor/Master studies (Marketing/Communication/New Media/Business Administration)
  • You are proficient in the MS Office suite (Word/Excel), and knowledge of HTML is a plus
  • You are comfortable communicating in English, and knowledge of German and/or French is advantageous but not mandatory

What we offer you:

  • An empowering, inclusive work environment where your contributions are valued
  • Diverse learning opportunities, including training on personal branding, business influence, and innovation
  • A buddy program for personal coaching to help you discover your potential and expand your network
  • Well-being initiatives such as free workout sessions and access to mental health resources
  • A flexible work-from-home policy
  • An internship allowance with vacation days
  • A travel allowance based on your commuting distance
  • Employee discounts and a company laptop

Hunkemöller's internship program is not just a chance to enhance your resume; it is an opportunity to launch your career with a leading lingerie brand in Europe. Join us in our commitment to sustainability and inclusivity, as we strive to make a positive impact on our planet and our communities.