Customer Relationship Management Intern

1 maand geleden


Hilversum, Noord-Holland, Nederland Hunkemöller Voltijd
About the Role

We are seeking a highly motivated and detail-oriented Customer Relationship Management (CRM) Intern to join our team at Hunkemöller. As a CRM Intern, you will play a key role in supporting the development and execution of our CRM strategy, focusing on customer engagement and loyalty.

Key Responsibilities
  • Support the development and setup of push messages to Hunkemöller app users, including planning, copy creation, and coordination with countries.
  • Assist in the creation of copy for email campaigns and geo-location based messages, as well as the coordination of fun promotions for the app.
  • Contribute to the development and setup of mailings for the European Member base, including joint production of copy, briefings, and coordination of communication.
  • Maintain and archive all statistics, as well as conduct competitor analysis.
Requirements
  • You are currently enrolled in an HBO-/Bachelor-/Master studies (Marketing / Communication / New Media / Business Administration).
  • You are familiar with the MS Office package (Word/Excel), and knowledge of HTML would be an advantage.
  • You are comfortable writing and communicating in English, and knowledge of German and/or French language would be a plus, but not mandatory.
What We Offer
  • An empowering, playful, and inclusive work environment where your voice will be heard and valued.
  • Diverse learning opportunities, including trainings on personal branding, business influence, innovation, a department fair, and an interns Dragon Den.
  • A buddy program with personal coaching to discover your potential, guide your growth, and build your network.
  • Our Fun, Vital, and Happy well-being initiatives, including free weekly workout sessions and access to free mental health coaches, as well as an in-office massage chair.
  • A work-from-home (WFH) scheme: 40% WFH 60% in-office (if your internship allows it).
  • Internship allowance of € per month with 8+ holiday days (based on 40h/week).
  • A travel allowance of max. €9.50 per day (based on your travel distance), if you don't have a free Student OV Chipcard.
  • Access to 25-55% staff discount and a company laptop.
About Hunkemöller

Hunkemöller is a leading lingerie brand in Europe, committed to being better for our planet, better for people, and better together. We strive to create a positive impact through our diversity and inclusion initiatives, reducing waste, and promoting product care and sustainability.



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