Key Account Manager Flavor

1 maand geleden


Hilversum, Noord-Holland, Nederland International Flavors & Fragrances Voltijd

Job Summary

We are seeking a highly skilled and experienced Key Account Manager to join our team at International Flavors & Fragrances. As a Key Account Manager, you will be responsible for managing a mix of regional and local flavor accounts, working closely with our sales, operations, creation, and marketing teams to drive business growth and customer satisfaction.

Key Responsibilities

  • Manage customer relationships and achieve profitable sales growth
  • Optimize order patterns for customers and IFF
  • Provide accurate sales forecasts and manage quotes and pricing negotiations
  • Accountable for all communications with customers and ensure timely delivery of orders
  • Cooperate with operations to manage order-related customer inquiries and complaints
  • Responsible for achieving growth targets and managing relationships between different functions from customers and IFF
  • Work in line with IFF and Benelux strategy
  • Take ownership of core teams and provide necessary information for account service
  • Manage project pipeline and accurate and timely use of information entered into the project management system
  • Develop account plans for important accounts

Requirements

  • Bachelor's degree in economics, business administration, or food technology
  • 3-5 years of experience in business-to-business sales management, preferably in the food ingredients/flavors industry
  • Relevant work experience in flavors and food markets
  • Strategic thinking, strong communication and negotiation skills
  • Fluent in English and Dutch, additional languages an advantage
  • Good listener, open personality, and flexible approach
  • Ability to create strong relationships with customers
  • Well-organized and excellent computer skills (MS Office)
  • Ability to travel approximately 40% of the time, mostly within the Benelux and other European locations

About IFF

IFF is an equal opportunity employer and is committed to diversity and inclusion in the workplace.


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