Quality Assurance Specialist
2 dagen geleden
About HITEC Power Protection
We are a leading provider of power protection solutions, dedicated to delivering high-quality products and services to our customers.
Job Summary:
We are seeking a highly skilled Quality Assurance Specialist to join our team. The successful candidate will be responsible for ensuring the highest quality standards in our UPS systems.
Key Responsibilities:
- Support regional service teams with technical inquiries and troubleshooting
- Analyse complex field issues, write customer reports, recommendations, and implement field campaigns to prevent future breakdowns
- Lead projects and ensure progress is being made
- Conduct statistical analysis of reported issues
- Perform root cause analyses for complex breakdowns
- Communicate technical information to internal and external stakeholders
- Handle warranty claims in our ERP system and assess their validity
- Collaborate with Engineering and Regional Service departments on technical issues and improvements
Requirements:
To be successful in this role, you will need:
- A strong understanding of electrical, mechanical, or systems engineering principles
- Excellent problem-solving and analytical skills
- Effective communication and project management skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office and/or similar software
- Familiarity with quality assurance processes and procedures
What We Offer:
As a Quality Assurance Specialist at HITEC Power Protection, you can expect:
- A competitive salary range: $85,000 - $110,000 per annum, depending on experience
- Ongoing professional development and training opportunities
- A dynamic and supportive work environment
- The chance to work on challenging projects and make a real impact on our business
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off
How to Apply:
If you are a motivated and detail-oriented individual looking for a new challenge, please submit your application, including your resume and cover letter.
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