Quality Assurance Specialist
6 dagen geleden
Job Summary
We are seeking a highly motivated and detail-oriented Quality Assurance Specialist to join our team at Bertelsmann SE & Co. KGaA. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our operations and maintaining our certifications.
Key Responsibilities
- Support the achievement and maintenance of operational quality levels and certifications (ISO, TAPA-A, Business Continuity Management, IATA)
- Manage and maintain quality management systems such as SharePoint, Peoplenet (SAP), and ISO9001
- Develop and monitor KPIs and work instructions, and provide support to operations in adhering to these standards
- Conduct root cause analyses for quality failures and prepare risk analyses to document potential risks
- Inform and advise the Operations Manager through reports and improvement actions based on analyses
- Prepare, guide, and support internal and external audits in collaboration with the Operations Manager
Requirements
- Bachelor's degree in a relevant field or equivalent experience
- Work experience in quality management (basic knowledge of ISO 9001) or application management
- Excellent communication skills to mobilize the team to a higher level of quality
- Project-based work and process thinking is a must
- Ability to perform in a dynamic and demanding environment
- Knowledge of MS Office, with experience in SAP and SharePoint a plus
- Good communication skills in English and Dutch
What We Offer
- Competitive salary range of €2,542 - €4,561, plus 8% holiday allowance, a fully paid retirement plan, and discounted gym memberships
- Bonus scheme
- 25 paid vacation days, with the possibility to extend to 28 days
- Flexible working environment with creative freedom, flat hierarchies, and an open corporate culture
- Opportunity to contribute to the development of one of the most modern logistics centers in Europe
- Excellent development opportunities at a growing logistics location
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