Global Product Owner
2 weken geleden
As a Global Product Owner for CRM Sales at DLL, you will play a pivotal role in the development and delivery of digital solutions that enhance our partner and customer experiences. In partnership with the Commercial Effectiveness & Transformation team, you will help create a vision for continued expansion and adoption of Salesforce at DLL. You will be responsible for working with partners and stakeholders across all regions to understand the global & regional business strategy. In partnership with digital transformation, architecture and development teams, you will design & deliver solutions that drive value in 5 key areas; customer 360, efficiency, commercial effectiveness, customer experience and risk reduction.
Key Responsibilities:
- Deliver towards the product vision by establishing epics that align with strategy, defining feature requirements, prioritizing the backlog, and ensuring relevant teams clearly understand what is being delivered, and why.
- Establish & grow working relationships with strategic senior global stakeholders
- Collaborate with multiple business units across multiple countries to introduce & grow enhanced ways of working through CRM. Identify needs, dependencies, mitigate roadblocks, and ensure the timely release of features.
- Manage and update the roadmap to set expectations for stakeholders on the delivery of new features. Make sure stakeholders are regularly updated on the status of development, roadblocks, milestones, and releases.
Requirements:
- Bachelor's degree or equivalent experience.
- Experience in Sales & CRM solutions
- Excellent team player with proven ability to influence.
- Highly adaptable to a changing environment.
- Able to give and receive open, honest feedback and to foster an environment of curiosity.
- Analytical mindset and data-driven approach to decision making.
- Ability to prioritize competing demands and manage multiple projects simultaneously.
- Excellent English communication written and verbal, experience in working with other cultures
- Excellent analytical and problem-solving skills.
- Previous experience working in an Agile environment preferred.
- Previous experience working in a CRM environment.
- Understanding of financial products, services, and regulatory requirements.
- Previous experience working in the Financing Industry is a plus.
- Commercial process knowledge strongly preferred.
About DLL:
DLL is a multinational business that values collaboration, honesty, and directness. We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world. We offer a range of benefits, including two working days per year volunteering for a local charity, health and wellness program, flexible hours, and career development opportunities. If you are a self-driven individual with excellent relationship management and communications skills, and can work effectively with cross-functional teams, we encourage you to apply for this exciting opportunity.
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