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Duty Management Trainee

2 maanden geleden


Amsterdam, Noord-Holland, Nederland Sofitel Legend The Grand Amsterdam Voltijd
About the Role

We are seeking a highly motivated and enthusiastic Duty Management Trainee to join our team at Sofitel Legend The Grand Amsterdam. As a Duty Management Trainee, you will have the opportunity to assist in the work of a Duty Manager in an international, luxury five-star hotel.

Key Responsibilities
  • Assist in the daily operations of the hotel, including managing front desk, concierge, and housekeeping teams.
  • Provide exceptional customer service to guests, responding to their needs and resolving any issues that may arise.
  • Work closely with the Duty Manager to ensure seamless hotel operations, including managing room assignments, guest requests, and staff schedules.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Participate in training and development programs to enhance your skills and knowledge in hotel operations.
What We Offer

We offer a comprehensive training program, including on-the-job training, workshops, and coaching sessions. You will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional service. Our hotel is committed to providing a supportive and inclusive work environment, where you can grow and develop your career.

Requirements
  • Currently studying hospitality management at HBO level.
  • Available for at least 5 months.
  • Fluent in English, with the ability to communicate effectively with guests and colleagues.
  • Flexible and available to work 24/7, with a strong commitment to providing exceptional customer service.