Sales and Service Delivery Manager
1 week geleden
About the Role:
We are seeking a highly motivated and experienced Sales and Service Delivery Manager to join our team at HITEC Power Protection. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with our customers in the Europe, Middle East and Africa region.
Key Responsibilities:
- Pro-actively support our customers by proposing relevant services that meet their needs and help them achieve their business objectives.
- Act as a single point of contact for our customers and build long-term value-based relationships.
- Explore and identify new opportunities to extend the scope of HITEC services.
- Negotiate, plan, and coordinate the execution of services with customers.
- Coordinate with internal departments to ensure estimated scope, technical, and commercial feasibility, quality, and progress.
- Support partners with commercial activities and services, including spare parts, shop overhauls, and managing incidents.
- Discuss progress and quality of work with the Service Manager EMEA.
- Provide reliable financial forecasts to the business for your accounts.
- Visit customers regularly to strengthen relationships and uncover new opportunities.
- Own the process from offering to invoicing and reporting in the service team.
- Coordinate required support for customers in case of technical issues, rollouts, etc.
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