Sales and Service Delivery Manager

1 week geleden


Almelo, Overijssel, Nederland HITEC Power Protection Voltijd

About the Role:

We are seeking a highly motivated and experienced Sales and Service Delivery Manager to join our team at HITEC Power Protection. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with our customers in the Europe, Middle East and Africa region.

Key Responsibilities:

  • Pro-actively support our customers by proposing relevant services that meet their needs and help them achieve their business objectives.
  • Act as a single point of contact for our customers and build long-term value-based relationships.
  • Explore and identify new opportunities to extend the scope of HITEC services.
  • Negotiate, plan, and coordinate the execution of services with customers.
  • Coordinate with internal departments to ensure estimated scope, technical, and commercial feasibility, quality, and progress.
  • Support partners with commercial activities and services, including spare parts, shop overhauls, and managing incidents.
  • Discuss progress and quality of work with the Service Manager EMEA.
  • Provide reliable financial forecasts to the business for your accounts.
  • Visit customers regularly to strengthen relationships and uncover new opportunities.
  • Own the process from offering to invoicing and reporting in the service team.
  • Coordinate required support for customers in case of technical issues, rollouts, etc.

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