Principal Change Management Consultant

Job Summary

The Principal Change Management Consultant will provide Prosci's clients with support and guidance for medium to large scale projects with varying degrees of complexity and risk. This role will lead a team of change analysts and advisors or work independently depending on the client in creating a client experience that leads to change success and builds change capability within the organization for future success.

Key Responsibilities

- Partner with the Instructor to create an unforgettable classroom experience for course participants on both virtual and in-person courses.

- Prepare training venues and liaise with catering staff as host for in-person training.

- Build rapport with course attendees and foster productive relationships, for example, by addressing any questions or needs as they arise during or after training.

- Take pride in becoming an expert on the Prosci digital tools.

- Remain up-to-date on the latest Prosci solutions, training offerings, and thought-leadership to enable you to confidently and competently begin business development conversations in the classroom and accurately hand details to our growth team.

- Be thorough: proactively work with colleagues in our operations team to ensure all pre, in-course, and post-course activities are completed efficiently.

- Analyze participant feedback and performance metrics to drive continuous improvement in our training programs.

- Collaborate with participants from global organizations to facilitate the creation of change strategies and implementation plans.

- When not actively supporting training courses, you will have the opportunity to engage in cross-functional collaboration on internal projects. For example, supporting our marketing team with webinars, blog posts, and research projects.

Requirements

- Lead medium to large change projects (70 - 80%).

- Develop client competences and ability to embed Change Management capabilities for change success.

- Create change capability through coaching and enabling change practitioners.

- Maintain alignment with client-specific needs to accelerate results on medium to large scale projects, complex changes, and high-risk initiatives.

- Apply Prosci products, tools, and research and leverage previous change management experience to successfully deliver change for the client.

- Create client deliverables.

- Direct work of the team (Change Advisors and Change Analysts and Senior Change Advisors).

- Facilitate and influence Sponsor discussions, decision making, and execution with a C-Suite audience on large complex projects.

- Provide continuous and successful change management application.

- Ensure the appropriate reporting is completed in order to enable Prosci Europe to follow up on the profitability of the clients.

Driving Strategic Work

- Facilitate strategy workshops with clients (e.g., CMO).

- Design, implement, and evolve a framework and process for long-term client support and engagement.

- Identify, explore, and recommend holistic opportunities to expand and deepen the client relationship, embedding Change Management Capabilities without creating a client dependency upon Prosci.

Internal Project Support

- Serve as the Project Manager and/or Change Manager for internal projects.

- Create deliverables for internal projects.

- Administer and analyze surveys for internal projects.

- Facilitate internal meetings.

Requirements

We are looking for an individual based in the Netherlands with the following skills and experience:

- Demonstrated expertise in the application of the Prosci Change Management products, tools, research, and methods at the enterprise level.

- Strong facilitation skills.

- Project team leadership and coaching experience.

- Proficiency in key elements of Microsoft 365.

- Exhibits Emotional Intelligence.

- Project team leadership and coaching experience.

- Working knowledge of virtual meeting platforms, including diagnostic capabilities (Teams, Zoom, etc.).

Qualifications

- Master's level qualification or equivalent business experience.

- 5+ years of consulting/professional services experience.

- 5+ years of change management experience.

- Professional maturity to include proven executive-level career experience,

- Prosci Change Management Methodology certification.

About Prosci

Founded in 1994, Prosci is a global leader in change management and the provider of choice for 80% of Fortune 100 companies. Prosci combines scientific research with the people side of change to deliver results-focused solutions that enable clients to achieve change outcomes and grow organizational change capability. Prosci maintains the industry's largest body of change management research—the basis for the company's tools, methodologies, advisory services, and role-based development programs. To date, Prosci has certified over 100,000 change management practitioners worldwide.

Prosci is an equal opportunity employer that is committed to inclusion and diversity. Employment opportunities at Prosci are available to all applicants, without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or any other legally protected characteristics. You can learn more about our efforts to build a more inclusive, equitable, and diverse organization: https://www.prosci.com/about/dei.

By applying for this role, you are consenting to your personal data being shared with Prosci Inc (US-based), or any of the Prosci Europe group of companies, registered and/or operating in Belgium, Denmark, France, Germany, Ireland, Italy, Luxembourg, Morocco, Netherlands, Norway, Portugal, South Africa, Spain, Sweden, Switzerland, and the United Kingdom. Details of our registered companies and locations can be found on our website: https://www.proscieurope.com/prosci-europe This means that your data may be shared and/or stored outside of the country of application for up to 5 years, in the locations of any of the aforementioned countries or with Prosci Inc in the United States, for the purposes of reviewing your application and presenting you with any suitable future employment opportunities.

Benefits

Work Location: Fully Remote, or at the client or Prosci site. For this role, candidates must be based in the Netherlands.

Compensation: Will vary based on candidate experience, qualifications, and location. Currently includes participation in a discretionary annual bonus scheme, access to LinkedIn Learning, and multiple employee-led interest and resource groups.

At Prosci, you'll find more than a job. Here, you can contribute to meaningful work in the world, co-create your professional experience, and learn and grow. Our global team is rich in experiences and passion for helping our clients create change success.

Prosci is an equal opportunity employer that is committed to inclusion and diversity. Employment opportunities at Prosci are available to all applicants, without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or any other legally protected characteristics. You can learn more about our efforts to build a more inclusive, equitable, and diverse organization: https://www.prosci.com/about/dei.

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