Gateway Operations Manager

3 dagen geleden


Amsterdam, Noord-Holland, Nederland Maersk Voltijd
About Maersk

Maersk is a diverse and talented team that's passionate about being there for customers and for each other. We are proud of our diversity and see it as a genuine source of strength for building high-performing teams.

The Role

We're looking for an Air Gateway Operations Associate to join our team. As an Air Gateway Operations Associate, you will be responsible for planning and executing operational activities related to Air Gateway Operations. This includes file management and operations activities. You will need to coordinate closely with customers, customer care team, pricing team, and other relevant stakeholders to ensure best-in-class service is given to our customers.

Key Responsibilities
  1. Plan and execute operational activities related to Air Gateway Operations
  2. Manage file management activities and document system updates
  3. Ensure on-time delivery of shipments and maintain operational finance
  4. Communicate proactively with customers and drive CM1 optimization
  5. Perform compliance checks and handle first-line claims
  6. Support customer service in customer query resolution and exception handling

Requirements
  • 3-5 years gateway operational or financial operations experience
  • Analytical skills and excellent communication skills
  • Ability to communicate in a confident manner and drive for results
  • High drive to solve issues and well organized when working under pressure
  • Works together with others in the business unit to achieve results and consistent communication levels internally and externally ('sundown principle')
  • Cross-cultural awareness


  • Amsterdam, Noord-Holland, Nederland Maersk Voltijd

    Company OverviewThe Maersk Group is a global leader in the shipping and logistics industry, known for its innovative approach to simplifying global trade. Our mission is to provide reliable, efficient, and customer-centric services that meet the evolving needs of our customers.Job DescriptionWe are seeking an experienced professional to fill the role of RFS...


  • Amsterdam, Noord-Holland, Nederland Maersk Voltijd

    Company OverviewMaersk is a global leader in the shipping industry, committed to simplifying global trade. We're on a landmark journey to revolutionize the way goods are transported and traded.Job DescriptionThe Air Gateway Operations Associate plays a vital part in our success, managing customer experiences and building opportunities for career advancement....


  • Amsterdam, Noord-Holland, Nederland Maersk Voltijd

    Job RequirementsWe're looking for candidates with 3-5 years of gateway operational or financial operations experience. Essential skills include analytical thinking, excellent communication, ability to communicate confidently, drive for results, high drive to solve issues, well-organized under pressure, teamwork, and cross-cultural awareness.To Be...

  • Gateway Performance Manager

    9 minuten geleden


    Amsterdam, Noord-Holland, Nederland Maersk Voltijd

    **About the Role**We are looking for an experienced Road Feeder Service Operations Associate to join our team in Amsterdam, Schiphol - Netherlands.As a key member of our team, you will play a vital part in our success, managing our customers' experience, and building the experience to advance your career.**Key Responsibilities**Drive RFS(Road Feeder Service)...

  • Gateway Product Manager

    6 dagen geleden


    Amsterdam, Noord-Holland, Nederland Maersk Voltijd

    Job SummaryThe Air Operations Associate is responsible for planning and executing operational activities related to Air Gateway Operations. This role involves file management, operations activities, and close coordination with customers and stakeholders.ResponsibilitiesPlan and execute operational activitiesManage file ownership and documentationUpdate...


  • Amsterdam, Noord-Holland, Nederland Maersk Voltijd

    Location: Amsterdam, Schiphol - NetherlandsJoin a global leader as we embark on an industry-defining digital transformation that will revolutionize trade. You'll play a vital part in our success, managing our customers' experience, and building the experience to advance your career.Key responsibilitiesDrive Air growth and profitability in the Gateway by...


  • Amsterdam, Noord-Holland, Nederland Maersk Voltijd

    Company OverviewMaersk is a global leader in the shipping and logistics industry, with a rich history dating back to 1904. We have been revolutionizing trade for over a century, providing innovative solutions to our customers' needs.Job DescriptionAs an Air Gateway Operations Associate, you will play a vital part in our success by managing our customers'...


  • Amsterdam, Noord-Holland, Nederland Maersk Voltijd

    Location: Amsterdam, Schiphol - Netherlands Join a global leader as we embark on an industry-defining digital transformation that will revolutionize trade. You'll play a vital part in our success, managing our customers' experience, and building the experience to advance your career.Key responsibilities Drive Air growth and profitability in the Gateway by...


  • Amsterdam, Noord-Holland, Nederland Maersk Voltijd

    Amsterdam, Schiphol - Netherlands Join a global leader as we embark on an industry-defining digital transformation that will revolutionize trade. You'll play a vital part in our success, managing our customers' experience, and building the experience to advance your career.Direct Responsibility: Operations Execution The AIR Operations Associate is...


  • Amsterdam, Noord-Holland, Nederland Maersk Voltijd

    Key ResponsibilitiesDrive RFS growth and profitability in the Gateway by translating global strategy into local plans.Ensure timely execution of operations tasks to support customer success within the RFS product.Provide proactive communication with customer service in case of exceptions.About YouWe're looking for a talented individual with 3-5 years of...


  • Amsterdam, Noord-Holland, Nederland Maersk Voltijd

    As an Air Gateway Operations Associate, you will be accountable for all file management activities, documentation system updates, and timely delivery of shipments. You will also perform proactive communication with customers, drive CM1 optimization, and conduct compliance checks.To succeed in this role, you must possess analytical skills, excellent...

  • Gateway Trade Associate

    3 dagen geleden


    Amsterdam, Noord-Holland, Nederland Maersk Voltijd

    Job Description: The Air Operations Associate plays a crucial role in managing customer experience and building expertise to advance their career. They are responsible for planning and executing operational activities related to Air Gateway Operations, including file management, documentation, system updates, operational finance, and proactive communication...


  • Amsterdam, Noord-Holland, Nederland Maersk Voltijd

    Location: Amsterdam, Schiphol - Netherlands Join a global leader as we embark on an industry-defining digital transformation that will revolutionize trade. You'll play a vital part in our success, managing our customers' experience, and building the experience to advance your career.Key responsibilities Drive Air growth and profitability in the Gateway by...


  • Amsterdam, Noord-Holland, Nederland Maersk Voltijd

    Job DescriptionThe Air Gateway Operations Associate is responsible for planning and executing operational activities related to Air Gateway Operations. This involves file management, operations execution, and close coordination with customers, care teams, pricing teams, and stakeholders to deliver best-in-class service.


  • Amsterdam, Noord-Holland, Nederland Maersk Voltijd

    Company OverviewMaersk is a global leader in the logistics industry, embarking on an industry-defining digital transformation that will revolutionize trade. Our success relies on talented individuals who can drive growth and profitability in our Gateway operations.Job DescriptionThe Road Feeder Service (RFS) Operations Associate plays a vital part in our...


  • Amsterdam, Noord-Holland, Nederland Maersk Voltijd

    As a Global Trade Operations Specialist, you will play a vital role in the success of our digital transformation, revolutionizing trade and ensuring best-in-class service to our customers.About the RoleThe Air Gateway Operations Specialist is responsible for planning and executing operational activities related to Air Gateway Operations. This includes...


  • Amsterdam, Noord-Holland, Nederland Maersk Voltijd

    Role OverviewThe Air Gateway Operations Associate is responsible for managing customer experiences and building opportunities for career advancement. As a key member of our team, you'll drive air growth and profitability within the Gateway by translating global strategy into local initiatives. You'll also be responsible for delivering superior customer...


  • Amsterdam, Noord-Holland, Nederland Maersk Voltijd

    Gateway Operations TeamThe RFS (Road Feeder Service) Operations Associate plays a vital part in our success, managing customer experience and driving business growth. You will be responsible for planning and executing operational activities related to Road Feeder Service Gateway Operations, ensuring timely delivery and excellent customer satisfaction.This...


  • Amsterdam, Noord-Holland, Nederland Maersk Voltijd

    Company OverviewMaersk is a global leader in the shipping and logistics industry. We are on a landmark journey to simplify global trade, bringing opportunities for career development and making a significant impact on the world economy.Job DescriptionThe RFS (Road Feeder Service) Operations Associate plays a vital part in our success, managing customer...

  • Operations Manager

    1 dag geleden


    Amsterdam, Noord-Holland, Nederland Carriere Voltijd

    Heb jij ervaring in de uitzendbranche? Weet jij je collega's te motiveren? Wil jij een bijdrage leveren aan de groei van Carrière? Ga dan fulltime aan de slag als Operations Manager bij Carrière in Amsterdam.Als Operations Manager ben je resultaatgericht, ga je voor een hoge klanttevredenheid en geef je leiding aan de managers en teams die onder jouw...