Mixology Specialist
1 week geleden
Main Responsibilities
- Report directly to the Head Bartender and be responsible for the daily operations at the W Lounge.
- Ensure that guests are wowed throughout their stay, wherever they set foot in the hotel.
- Be an expert in cocktails, know all the ins and outs of the cocktail menu, and be comfortable whipping up new ones on the fly.
- Welcoming and helping guests, making suggestions for cocktails they didn't even know they loved, and suggesting food pairing.
- Follow service standards and operating procedures from the beginning to the end of each order and interaction.
- Show guests the Whatever/Whenever service while they are with us, and connect with them to be able to personalize that service, creating memorable experiences.
- Maintain a clean environment and ensure that everything sparkles.
- Be on rotating shifts, with weekends and evenings being the busiest times.
- Prepare for shifts ahead and be well-prepared for colleagues after you.
- Work in a fast-paced environment, under pressure, with loud music.
- Be flexible to assist in other B&F departments (In Room Dining and Banqueting).
- Communicate with your team and other departments is key.
- Put the guests at the center of everything we do.
Requirements
- Minimum of one year experience in the same or similar role.
- Fluency in English.
- Dutch and any other language is appreciated.
- Experience in the Luxury Segment is an advantage.
- Work Permit for The Netherlands is required.
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