HR Operations Specialist

1 week geleden

Utrecht, Utrecht, Nederland Zoho Corporation B.V. Voltijd
Job Title: HR Operations Specialist

The HR Operations Specialist plays a vital role in supporting the smooth execution of HR processes at Zoho Corporation B.V. This position requires a blend of strategic thinking and operational execution, focusing on improving employee experience, maintaining efficient HR systems, and ensuring compliance with company policies.

Key Responsibilities:
  • Employee Life Cycle Management
    • Oversee the full employee lifecycle, including onboarding, performance management, promotions, and offboarding.
    • Collaborate with managers and team leads to ensure a smooth and positive onboarding experience.
    • Manage exit processes, conducting exit interviews, and analyze feedback for continuous improvement.
  • HR Operations and Administration
    • Maintain and manage HRIS systems, ensuring data accuracy and confidentiality.
    • Handle employment contract preparation, employee records, ensuring they are up-to-date and compliant with legal requirements.
    • Prepare HR reports and analyze trends to support decision-making.
    • Assist with payroll processing, benefits administration, and other HR-related financial tasks.
    • Maintain and monitor key HR metrics, including turnover rates, time-to-hire, employee engagement scores, and absenteeism rates, to provide actionable insights for management.
    • Prepare and deliver comprehensive HR reports for management, such as Diversity and Inclusion Reports, Compensation Analysis, and Employee Satisfaction Surveys, to support data-driven decision-making.
  • Employee Relations
    • Serve as a point of contact for employee inquiries related to HR policies, benefits, and company procedures.
    • Address employee concerns and issues, escalating them when necessary to HR Manager.
  • Compliance and Risk Management
    • Ensure compliance with all local, state, and respective country employment laws and regulations.
    • Assist in the development and implementation of HR policies and procedures.
    • Support internal audits and compliance-related activities.
  • Culture and Diversity, Equity, & Inclusion (DEI)
    • Support the implementation of DEI initiatives to foster an inclusive workplace.
    • Promote company culture through various programs and communication efforts.
    • Champion initiatives that enhance employee well-being and satisfaction.
Requirements:
  • Education
    • Bachelor's degree in Human Resources, Business Administration, or related field. HR certification (e.g., SHRM-CP, PHR, CIPD) is a plus.
    • Marketing and HR combined degree and work experience is also acceptable.
  • Experience
    • 3-5 years of experience in HR Operations, or related roles.
  • Skills
    • Strong understanding of HR practices, employment laws, and regulations in Europe (EU and UK).
    • Proficiency in HRIS and other HR software systems.
    • Excellent organizational, analytical, and problem-solving skills.
    • Strong interpersonal and communication skills, with the ability to build relationships at all levels.
    • Ability to manage multiple tasks and projects with a high degree of accuracy and attention to detail.
    • Proactive, with a continuous improvement mindset and able to deal with the day-to-day ambiguity at work.
Benefits:
  • Competitive salary package aligned with candidate's qualifications, experience, and the market value of the role.
  • Supportive and inclusive work environment.
  • Participation in coaching and mentoring schemes.
  • NS Business Card.
  • Company Pension Scheme.
  • MacBook, mobile, and paid SIM.
  • Company-provided lunch.
  • A vibrant international environment.
  • Reimbursement of approved business expenses.

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