Technical Support Professional for Microsoft Dynamics F&CM

2 weken geleden


Apeldoorn, Gelderland, Nederland Royal Reesink Voltijd

Explore an exciting opportunity to enhance your IT support skills within a dynamic setting at Royal Reesink.

About the Role

We are seeking a Technical Support Professional to play a key role in our IT support team, ensuring the efficient functioning of our Microsoft Dynamics F&CM solutions to support our global business operations.

Key Responsibilities
  • Provide second-line support for the Microsoft Dynamics F&CM, following Royal Reesink's guidelines.
  • Collaborate with First-Line Support, Solution Owners, Domain Leads, and PowerBI specialists.
  • Diagnose, troubleshoot, and resolve system issues, escalate if necessary.
  • Provide user training on Microsoft Dynamics F&CM functionalities and offer guidance.
  • Maintain detailed documentation of support processes and improvements.
  • Identify opportunities for process improvements and contribute to their implementation.
Requirements

To be successful in this role, you will need:

  • IT-related education at MBO level.
  • Experience and interest in the Microsoft Dynamics F&CM and Microsoft Office M365 products.
  • Willingness to specialize in Microsoft Dynamics F&CM and pursue relevant certifications.
  • Strong analytical and problem-solving abilities.
  • Excellent written and verbal communication skills.
  • Effective task prioritization skills.
  • Proactive, results-oriented team player.
  • Fluency in Dutch and English.
About Us

Royal Reesink is a leading distributor and supporter of machinery and equipment for material handling, agriculture, turfcare, and construction. With 40 operating companies and over 2,500 employees across four continents, we offer local maintenance, quick repairs, and parts supply through our distribution networks to enhance the lifespan of equipment.

Our diverse customer base includes logistics centers, agricultural, forestry, and landscaping companies, golf courses, industrial and construction firms, contractors, water authorities, and local governmental bodies.

We estimate the salary for this position to be around €55,000 - €65,000 per annum, depending on experience and qualifications.



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