Senior Restaurant Operations Manager

2 weken geleden

Den Haag, Zuid-Holland, Nederland Five Guys Voltijd
About Five Guys

At Five Guys, we're passionate about serving the freshest, highest-quality ingredients to our customers. Our dynamic team is dedicated to delivering an exceptional dining experience in a fast-paced environment.

Job Overview

This role offers a unique opportunity for a motivated individual to take charge of daily restaurant operations as a Shift Manager. You'll be responsible for ensuring seamless customer experiences, maintaining high standards of quality and cleanliness, and leading a team of Crew Members to achieve success.

Salary and Benefits

We offer a competitive salary starting at 2493.59 EUR Gross per Month (excl. 8% holiday allowance and vacation days). Additional benefits include a Secret Shopper Bonus Program, Five Guys Games, and a chance to work with the freshest ingredients.

Responsibilities
  • Master Every Task: Perform all Crew Member duties with energy and enthusiasm, whether it's grilling, taking orders, making fries, or running the register.
  • Lead the Way: Take charge when managers are off-duty, opening and closing the restaurant, keeping things running smoothly, and ensuring every shift is a success.
  • Keep It Fresh: Ensure every burger is cooked to perfection and that every customer leaves happy, focusing on consistency.
  • Coach & Motivate: Inspire your team to bring their A-game every day, training new Crew Members, and keeping everyone pumped up and ready to deliver awesome service.
  • Keep It Clean: Maintain a clean restaurant, from the kitchen to the dining room, with attention to detail.
  • Play It Safe: Stay on top of health and safety codes, prioritizing safety above all else.
  • Be Ready to Lend a Hand: Be prepared to assist wherever needed, embodying teamwork.
Requirements
  • Experience: 1-2 years of supervisory experience in food service or retail, preferably with previous leadership roles.
  • Communication Skills: Excellent communication skills, fluency in English, and knowledge of Dutch a plus.
  • Problem-Solving: Ability to think on your feet and adapt to changing situations.
  • Tech Skills: Familiarity with POS systems or willingness to learn.
  • Leadership Skills: Proven ability to lead and motivate teams effectively.
What to Expect
  • Full-Time Employment: 38 hours per week, including weekends, with opportunities for career growth.
  • 25 Days Off Per Year: Enjoy annual leave and holiday time.
  • Pysical Demands: Be comfortable working around grills and fryers, lifting supplies, and handling busy shifts with a smile.

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