Sales Support Export Specialist
4 weken geleden
Goliath is a leading international manufacturer and distributor of toys and games, operating in 15 countries and reaching over 100 countries worldwide. Our mission is to bring fun to every household through teamwork and innovation.
Job DescriptionWe are seeking a highly motivated and experienced Sales Support Export + Direct to Retail Business (DTR) Europe professional to join our team. As a key member of our international operations, you will play a crucial role in supporting customers and our sales team.
Key Responsibilities- Communicate with customers daily, handling order processing, invoicing, and other tasks.
- Prepare weekly and monthly sales reports to ensure smooth operations.
- Process customer orders and monitor them through to delivery, ensuring customer satisfaction.
- Manage important documentation, including customs, product sheets, quotes, and other relevant materials.
- Maintain an organized documentation file, ensuring all documents are sent to customers after orders are shipped.
- Collaborate with our Hong Kong office to monitor and manage customer payments.
- Update our forecast system based on sales team input, ensuring we are always ahead of the curve.
- Fluency in English is required; additional languages are a plus.
- Strong skills in Microsoft Office, with a special focus on Excel.
- At least 2 years of experience in a similar role, with previous experience in ERP systems like Microsoft Business Central being a bonus.
- A global mindset, comfortable working with different cultures and environments.
- Competitive salary and comprehensive benefits package.
- Opportunities for professional development.
- A dynamic, multicultural work environment that values teamwork and collaboration.
- Hybrid work options for greater flexibility.
- Employee discounts on our popular games and toys.
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