Chapter Lead Conversational AI Engineering

1 maand geleden


Amsterdam, Noord-Holland, Nederland ABN Amro Voltijd
About the Role

We are seeking a highly skilled Chapter Lead to join our Conversational AI Engineering team at ABN Amro. As a Chapter Lead, you will be responsible for leading a team of engineers in developing innovative solutions for our clients.

Your primary focus will be on creating and fostering a healthy working environment and an engineering culture within your chapter. You will also be responsible for educating yourself and others on the latest technical capabilities and innovations.

Key responsibilities include mentoring team members on technical craftsmanship, actively participating in knowledge sharing, and taking care of HR processes to facilitate employee development and performance.

About the Team

You will be part of our Customer Interaction grid, which is responsible for all digital client interaction tooling, including Video Banking, Contact Center solutions, Conversational AI, and Webcare tooling.

The Chapter Data Engineering team focuses on creating the right set of data tooling and processes to improve our Conversational AI solutions. These solutions consist of three product lines: chat, voice, and advisor assist.

About You

We are looking for a natural leader who can bring enthusiasm and inspiration to the team. You should be a great communicator who can mentor and coach employees, have a broad technical data engineering knowledge, and experience with technologies like AI Services of Azure, Databricks, and Microsoft Copilot Studio.

Good programming skills in Python and PySpark are also essential. You should have working experience in the DevOps and Scrum way of working.

About the Benefits

We offer a competitive salary, pension scheme, benefit budget, personal development budget, and banking for better days. You will have every opportunity to demonstrate your professional expertise in a no-nonsense environment and further develop yourself.

We value diversity and inclusivity, and we encourage an inclusive culture where all colleagues feel engaged and appreciated.



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