Customer Service Specialist
2 maanden geleden
Customer Service Medewerker
Voor onze afdeling Customer Service zijn wij op zoek naar een nieuwe collega die zich kan inzetten voor een complete en up-to-date administratie.
Als Customer Service Medewerker ben je verantwoordelijk voor de invoering, verwerking, mutaties en controle van de gegevens in ons systeem. Je bent in contact met klant en collega, communiceert over de status van de zendingen en weet klachten op een adequate manier op te lossen.
Jouw taken:
- Invoeren, verwerken, muteren en controleren van gegevens in ons systeem
- Communiceren met klant en collega over de status van zendingen
- Klachten oplossen
- Werken in een team
Jouw profiel:
- Minimaal MBO werk- en denkniveau
- Ervaring in een customer service rol, liefst in een logistieke omgeving
- Enthousiasme en teamwerk
- Nauwkeurigheid en structuur
- Engelse taal in woord en geschrift
Wij bieden:
- Een uitdagende functie in een dynamische omgeving
- Een team van 5 collega's
- Regelmatig contact met klanten en vervoerders
Ben jij de juiste persoon voor deze functie?
Reageer dan snel met je cv en motivatiebrief.
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