Customer Service Specialist

2 weken geleden


Venlo, Limburg, Nederland VidaXL Voltijd
About the role

We are seeking a motivated and customer-focused German-speaking customer service representative to join our team. As a customer service specialist, you will be responsible for providing exceptional customer service to our German-speaking customers through various communication channels, including phone, email, and chat.

Key responsibilities:

  • Provide timely and effective customer service to German-speaking customers
  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Collaborate with internal teams to resolve complex customer issues
  • Stay up-to-date with product knowledge and company information to provide accurate and helpful responses
  • Meet or exceed customer service standards and metrics

Requirements:

  • Fluent German and English language skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong problem-solving and analytical skills
  • Knowledge of customer service principles and practices

What we offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • Competitive compensation and benefits package
  • Recognition and rewards for outstanding performance

How to apply:

If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you



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