Staff Technical Program Manager

6 dagen geleden

Amsterdam, Noord-Holland, Nederland ServiceNow Voltijd
Job Title: Staff Technical Program Manager

We are seeking a highly skilled and experienced Staff Technical Program Manager to drive innovative product development initiatives for our NowX organization.

About NowX

NowX is ServiceNow's future product incubation team, responsible for identifying strategic new market opportunities, designing and prototyping new product solutions, and bringing them to market. We operate lean and fast, with a goal of bringing two new products to market per year.

Role Description

As the Staff Technical Program Manager, you will be instrumental in delivering cutting-edge technologies to market. Your responsibilities will include:

  • Working closely with product, design, engineering, and customer teams to drive high-visibility product initiatives from concept to implementation.
  • Operating with a high degree of autonomy to ensure teams execute against product initiative goals and objectives.
  • Developing and maintaining strong customer relationships to ensure their needs and expectations are met and exceeded.
  • Identifying problems others may have missed and making informed decisions with imperfect or ambiguous information.
  • Providing a proactive, strategic perspective on improvements to the incubation playbook and internal tooling.
  • Helping to manage risks and dependencies and escalating impediments to meet program objectives.
  • Providing transparent and forthright communications with all areas affected by your programs.
Qualifications

We are looking for a candidate with:

  • 8+ years of program management experience in mid/large size companies, with experience working in a start-up company a plus.
  • Experience in customer-facing roles, particularly within the tech industry.
  • Ability to adapt quickly and make decisions effectively in uncertain or rapidly changing environments.
  • PMI-ACP or PMI-PMP certification.
  • Experience utilizing ServiceNow products to keep projects organized, track metrics, and report progress.
What We Offer

ServiceNow is an Equal Employment Opportunity Employer. We offer a flexible and distributed work environment, with a focus on trust and autonomy. We are committed to creating a diverse and inclusive workplace, where everyone has the opportunity to succeed.

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