Staff Technical Program Manager
5 dagen geleden
We are seeking a highly experienced and skilled Technical Program Manager to drive innovative product development initiatives for our ServiceNow NowX organization. As a key member of our team, you will be responsible for delivering cutting-edge technologies to market, working closely with product, design, engineering, and customer teams.
Key Responsibilities- Develop and execute product initiatives from concept to implementation, ensuring alignment with business objectives and customer needs.
- Collaborate with cross-functional teams to drive innovation, identify problems, and make informed decisions.
- Provide strategic guidance on process improvements, risk management, and dependency tracking.
- Communicate effectively with stakeholders, simplifying complex issues and providing transparent status updates.
- Manage multiple projects simultaneously, prioritizing tasks, and meeting deadlines.
- 8+ years of program management experience in mid-to-large-sized companies, with a strong background in customer-facing roles.
- Experience working in a start-up environment is a plus.
- Ability to adapt quickly, make decisions effectively, and navigate uncertain or rapidly changing environments.
- PMI-ACP or PMI-PMP certification is a plus.
- Experience utilizing ServiceNow products to manage projects, track metrics, and report progress.
- BA/BS degree or higher in Business Management, Computer Information Systems, Management Information Systems, or a related field.
- Strong interpersonal skills, with the ability to build trusting relationships with executives, product management, development teams, and stakeholders.
- Exceptional team building and management skills, including conflict resolution, negotiation, and persuasion.
- Strong analytical skills, with the ability to gather and interpret data to drive decisions.
- Proactive and self-motivated, with a proven track record of taking initiative and delivering results.
ServiceNow is an Equal Employment Opportunity Employer. We value diversity and inclusion, and we are committed to creating a workplace that is welcoming and inclusive for all employees. If you require a reasonable accommodation to complete the application process, please contact us at talent.acquisition@servicenow.com.
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