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Program Manager III, Ring Insights

2 maanden geleden


Amsterdam, Noord-Holland, Nederland Ring of Security B.V. - H42 Voltijd
About the Role

We are seeking a highly skilled Program Manager to join our Ring Insights team at Ring of Security B.V. - H42. As a Program Manager, you will play a critical role in facilitating Alpha, Beta, and Delta testing for our products designed to reduce crime in neighborhoods.

Key Responsibilities
  • Manage multiple stakeholder groups, including cross-functional and technical teams, to ensure successful testing and product launches.
  • Develop and maintain detailed reports on feedback, survey results, and metrics captured during testing.
  • Take ownership of situations with minimal guidance and drive results-oriented decision making.
  • Monitor backend metrics for assigned programs and correlate them with tester feedback to identify trends.
  • Manage multiple projects simultaneously and create test plans for Alpha, Beta, and Delta Programs.
  • Collaborate with Product Managers to create test cases for users to complete during the testing phase.
  • Prepare end-of-week reports for stakeholders on assigned programs.
  • Participate in weekly business reviews with leadership to review program progress.
  • Work with the logistics team to ship products for assigned programs.
About the Team

The Ring Insights organization is a growing group of customer-obsessed individuals dedicated to identifying customer needs and advocating for them. Our work centers around Trials (Alpha / Beta Testing), UX Research, and User Acceptance Testing. We assess products or experiences with a 360-degree perspective, ensuring we meet customer needs through research and data.

Requirements
  • PMP certification or equivalent experience in program or project management.
  • Experience using data and metrics to determine and drive improvements.
  • Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
  • Experience defining program requirements and using data and metrics to determine improvements.
  • Experience in complex problem-solving and working in a tight schedule environment.
  • Experience working cross-functionally with tech and non-tech teams.
  • Experience leading process improvements.
  • Intermediate-level proficiency in Excel, including pivot tables, charts, multiple criteria lookups, and data cleansing.
Preferred Qualifications
  • PMP certification or Bachelor's degree in computer science, technology, or design.
  • Experience implementing repeatable processes and driving automation or standardization.