Client Success Manager
6 dagen geleden
Client Success Manager
Join Our Innovative Team as a Client Success Manager
Spacewell is a premier provider of workplace management solutions, dedicated to enhancing the efficiency and performance of commercial environments. Our cutting-edge technologies and services empower organizations to create smarter, more productive, and engaging workplaces, ultimately boosting both productivity and employee well-being.
In this position, you will:
- Lead and mentor team members, ensuring clarity in roles and prioritization of tasks.
- Provide practical insights into the implementation of Customer Success functions, guiding the team effectively.
- Offer mentorship and opportunities for professional development and career advancement.
- Empower team members to realize their full potential and contribute to the overall success of the team.
- Guide new clients through a smooth onboarding experience, ensuring they achieve proficiency with our solutions.
- Build and maintain strong relationships with key accounts, understanding their unique success factors.
- Develop a comprehensive understanding of the Spacewell SaaS product.
- Address technical inquiries, conduct demonstrations, and assist clients in maximizing their product value.
- Highlight the tangible benefits of our solutions through compelling success stories.
- Implement strategies to enhance client satisfaction and loyalty, proactively addressing potential churn.
- Act as the voice of the client by gathering and communicating feedback on product features, usability, and overall satisfaction.
- Utilize data analytics tools to monitor client usage patterns.
- Identify opportunities for upselling or cross-selling and collaborate with the sales team to leverage these opportunities.
- Provide regular, clear, and concise reports on client success metrics, health, and overall satisfaction.
- Communicate the status of client accounts and identify areas for improvement or additional support.
The ideal candidate possesses:
- Proficiency in the Dutch language, both written and spoken.
- Several years of experience leading a Customer Success team in a SaaS B2B environment.
- Industry knowledge and expertise.
- Comfort with using a CRM system (Salesforce).
- Excellent communication and decision-making skills.
- A customer-centric approach.
- A proactive, problem-solving mindset.
- A curious and inquisitive nature.
- A results-oriented focus.
- Strong adaptability in a dynamic environment.
- Exceptional teamwork abilities.
In addition to flexible working hours and remote work options, you will receive a competitive salary and benefits package (including a company car) commensurate with your experience, 28 vacation days per year, and a monthly home office allowance of €50 net.
Advance your career with Spacewell – where innovation meets efficiency in every square foot.
-
Project Manager
6 dagen geleden
Arnhem, Gelderland, Nederland Kracht Recruitment VoltijdJob Title: Project Manager - Mechanical EngineeringAbout the Role:We are seeking a highly skilled Project Manager to lead our mechanical engineering projects. As a Project Manager, you will be responsible for coordinating and supervising projects, ensuring progress and quality. Your expertise in project management and team leadership will be essential in...
-
Account Manager
6 dagen geleden
Arnhem, Gelderland, Nederland Kracht Recruitment VoltijdAbout the RoleWe are seeking a highly motivated and driven Account Manager to join our team at Kracht Recruitment. As an Account Manager, you will be responsible for identifying and approaching suitable candidates for our clients within the Civil Engineering market. You will work closely with our clients to understand their needs and provide them with the...
-
Account Manager
7 uur geleden
Arnhem, Gelderland, Nederland Kracht Recruitment VoltijdAbout the RoleWe are seeking a highly motivated and driven Account Manager to join our team at Kracht Recruitment. As an Account Manager, you will be responsible for identifying and approaching suitable candidates for our clients within the Civil Engineering market. You will work closely with our clients to understand their needs and provide them with the...
-
Junior Account Manager
1 dag geleden
Arnhem, Gelderland, Nederland Kracht Recruitment VoltijdAbout the RoleThis is an exciting opportunity to join Kracht Recruitment as a Junior Account Manager, where you will be responsible for sourcing and presenting candidates to clients in the region. Your work environment will be dynamic, with opportunities to work from our office in Arnhem, client offices, or on-site with candidates. Your key responsibilities...
-
Project Manager
6 dagen geleden
Arnhem, Gelderland, Nederland Eiffel VoltijdJob DescriptionWe are seeking a highly skilled Project Manager to join our team at Eiffel Projects. As a Project Manager, you will be responsible for leading project teams and ensuring that projects are delivered on time, within budget, and to the required quality standards.Key Responsibilities:Lead project teams and ensure that projects are delivered on...
-
Sales Manager
3 maanden geleden
Arnhem, Gelderland, Nederland werken op IPKW VoltijdOver de organisatieImagine a future where you can earn 500€ per year just by charging your car. Now imagine a job where you helped make this happen. Our Deftpower team has big ideas for improving electric car charging and draws on more than a decade’s worth of experience in the EV charging business in realising them.We are rapidly building Europe´s most...
-
Junior Account Manager
6 dagen geleden
Arnhem, Gelderland, Nederland Kracht Recruitment VoltijdJob Summary:Kracht Recruitment is seeking a skilled Account Manager to join our team in Arnhem. As an Account Manager, you will be responsible for actively searching and offering candidates in the region.Key Responsibilities:Guiding candidates in their job search and career developmentExpanding the market and recruiting high-quality staffMaintaining...
-
Audit Manager
6 dagen geleden
Arnhem, Gelderland, Nederland KPMG-Netherlands VoltijdAbout the RoleWe are seeking an experienced Audit Manager to join our team in Arnhem. As a key member of our audit team, you will be responsible for leading audits and providing high-quality assurance services to our clients.Your ResponsibilitiesLead audits and develop audit plans to ensure effective risk assessment and testingManage and develop a team of...
-
Account Manager
6 dagen geleden
Arnhem, Gelderland, Nederland Kracht Recruitment VoltijdAbout Kracht RecruitmentWe are a leading recruitment agency specializing in the Construction, Installation Engineering, Civil Engineering, and Technology and Industry sectors.Our focus is on delivering exceptional recruitment services to our clients, ensuring a positive experience for both parties.Job SummaryWe are seeking a highly motivated and experienced...
-
Civil Engineering Recruitment Specialist
6 dagen geleden
Arnhem, Gelderland, Nederland Kracht Recruitment VoltijdAbout Kracht RecruitmentWe are a leading recruitment agency specializing in the Construction, Installation Engineering, Civil Engineering, and Technology and Industry sectors.Our mission is to provide exceptional recruitment services to our clients, ensuring they find the best candidates for their needs.Job SummaryWe are seeking a highly motivated and...
-
Project Manager Mechanical Installations
6 dagen geleden
Arnhem, Gelderland, Nederland Kracht Recruitment VoltijdAbout the RoleWe are seeking a highly skilled Project Leader to lead and coordinate installation projects in the field of mechanical engineering. The ideal candidate will have a strong background in project management, team leadership, and communication. Key responsibilities include:Leading and guiding project teams to ensure successful project...
-
Sales Manager in Construction
6 dagen geleden
Arnhem, Gelderland, Nederland Kracht Recruitment VoltijdPosition OverviewAs a Sales Manager at Kracht Recruitment, you will play a pivotal role in driving business development efforts towards acquiring new clients while also nurturing relationships with existing partners. Your focus will be on securing both renovation and new construction projects, responding to the growing market demand driven by sustainability...
-
Mechanical Engineering Project Lead
6 dagen geleden
Arnhem, Gelderland, Nederland Kracht Recruitment VoltijdJob Title: Project Manager - Mechanical EngineeringAbout the Role:We are seeking a highly skilled Project Manager to lead our mechanical engineering projects. As a Project Manager, you will be responsible for coordinating and supervising projects effectively, ensuring progress and quality.Key Responsibilities:Project Leadership: Lead and coach the project...
-
Sales Manager New Energy
3 maanden geleden
Arnhem, Gelderland, Nederland werken op IPKW VoltijdOver de organisatieDeftpower is an IT company that has built an incredibly innovative platform to enable smart charging. In simple terms, Deftpower makes it possible to earn up to €500 per year by charging your electric car! This encourages individuals and businesses to accelerate their sustainability efforts and contribute to a cleaner world.We are...
-
Sales Manager New Business SaaS
3 maanden geleden
Arnhem, Gelderland, Nederland werken op IPKW VoltijdOver de organisatieDeftpower is an IT company that has built an incredibly innovative platform to enable smart charging. In simple terms, Deftpower makes it possible to earn up to €500 per year by charging your electric car! This encourages individuals and businesses to accelerate their sustainability efforts and contribute to a cleaner world.We are...
-
Performance Manager
4 weken geleden
Arnhem, Gelderland, Nederland Coöperatie VGZ VoltijdWat ga je doen: Samen werken aan een gezonder Nederland en toekomstbestendige zorg. Voor iedereen. Dát is waar wij ons iedere dag voor inzetten. Als Performance Manager IT Suppliers bij VGZ in Arnhem draag jij hier direct aan bij. Wil je meer over deze functie weten? Lees dan snel verder. Coöperatie VGZ. Voorop in gezondheid en zorg. Voor iedereen. Als...
-
Aftersales Manager
5 dagen geleden
Arnhem, Gelderland, Nederland Olympia VoltijdVacaturebeschrijvingJe gaat via Olympia aan de slag bij een grote speler in de Nederlandse automotive sector. Het team waar je in terechtkomt is klein, hecht en wordt gekenmerkt door een echte aanpakkersmentaliteit. Daarnaast is er volop ruimte voor gezelligheid, zoals teamuitjes en ontspanningsmomenten binnen de organisatie.De organisatie is een ambitieuze...
-
Project Manager Energie Transitie
6 dagen geleden
Arnhem, Gelderland, Nederland EIFFEL VoltijdWat ga je doen?Als Project Manager Duurzaamheid bij EIFFEL speel je een sleutelrol in het plannen, coördineren en uitvoeren van projecten binnen de energietransitie. Je bent verantwoordelijk voor het realiseren van duurzame doelstellingen en het implementeren van strategieën voor een groenere toekomst. Je kunt hierbij denken aan werkzaamheden als het...
-
Locks and Docks Operations Manager
4 dagen geleden
Arnhem, Gelderland, Nederland Rivertech VoltijdJob SummaryRivertech is seeking a highly skilled Locks and Docks Manager to join our Nautical Department in Arnhem. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our river cruise operations.Key ResponsibilitiesManage sailing schedules and coordinate docking reservations to optimize fleet utilization and...
-
Project Manager
3 maanden geleden
Arnhem, Gelderland, Nederland werken op IPKW VoltijdOver de organisatieHyET Hydrogen launched the first commercially viable electrochemical hydrogen compressor (EHC), the HCS 100, in 2017. HyET Hydrogen collaborates with key stakeholders to develop application-oriented products. Our phased approach clearly presents options and results for products that meet customer requirements. HyET, headquartered in...
