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Customer Success Manager

2 maanden geleden

Den Bosch, Noord-Brabant, Nederland SAP Voltijd
About the Role

We are seeking a highly skilled and motivated individual to join our Customer Success team as a Customer Success Manager. In this role, you will be responsible for driving business growth and customer satisfaction through strategic account management and customer engagement.

Key Responsibilities
  • Develop and execute account plans to drive business growth and customer satisfaction
  • Build and maintain strong relationships with customers and internal stakeholders
  • Provide exceptional customer service and support to ensure customer satisfaction
  • Collaborate with cross-functional teams to identify and pursue new business opportunities
  • Stay up-to-date with industry trends and competitor activity to inform business decisions
Requirements
  • 2-5 years of experience in a customer-facing role, preferably in a consulting, sales, or account management capacity
  • Proven track record of driving business growth and customer satisfaction
  • Strong communication and interpersonal skills, with the ability to build and maintain strong relationships with customers and internal stakeholders
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects
  • Strong business acumen and understanding of industry trends and competitor activity
About SAP

SAP is a leading provider of enterprise software solutions, helping organizations run better and improve their performance. We are committed to innovation, customer satisfaction, and employee development. Our company culture is focused on collaboration, diversity, and inclusion, and we offer a range of benefits and opportunities for growth and development.

What We Offer
  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package
  • A range of training and development programs to support your career goals
  • The chance to work with a leading provider of enterprise software solutions