Customer Service Support Coordinator
3 dagen geleden
Customer Service Support Coordinator
Hapag-Lloyd is seeking a skilled Customer Service Support Coordinator to join our team in Rotterdam. As a key member of our Customer Service department, you will be responsible for delivering exceptional customer service and ensuring seamless customs activities.
Key Responsibilities:
- Handle customs activities, including export/import manifests, in-bond handling, and customs declarations.
- Monitor customs rejections and acceptances, and handle House Bill mismatches.
- Follow standard processes and new requirements as communicated by management.
Requirements:
- At least MBO thinking and working level and at least 2 years' experience in a similar position or interest in shipping.
- Excellent command of the Dutch language and good command of the English language both verbally and in writing.
- Ability to work well with common IT systems and applications.
About Hapag-Lloyd:
Hapag-Lloyd is a leading liner shipping company with a fleet of modern container ships and a total transport capacity of 11.9 million TEU. Our team consists of dedicated professionals who are passionate about delivering exceptional customer service and ensuring seamless logistics operations.
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