Lead Room Operations Coordinator
14 uur geleden
**About Us**
The Social Hub is a unique and innovative hospitality company that offers a hybrid concept blending student accommodation, coworking spaces, and community facilities. Our goal is to create an inspiring environment where everyone can work, stay, learn, and play while being themselves.
We are seeking a detail-oriented and organised Lead Room Operations Coordinator to support our Director of Stay and Stay Operations Manager in overseeing day-to-day room operations across all our hubs.
About the Role
We offer an estimated monthly compensation of €1,500 for this internship position. As a Lead Room Operations Coordinator, you will be responsible for:
- Supporting with managing room operations, including reservations, check-in/check-out procedures, housekeeping, maintenance, and guest services.
- Regular auditing of compliancy to TSH standards across all Stay products.
- Monitoring guest feedback, reviews, and market demands to identify opportunities for improvement, new offerings, and revenue growth in room operations.
- Supporting with the implementation of technology solutions to streamline operations and enhance the guest experience.
About You
We're looking for a self-motivated individual who has excellent interpersonal and communication skills, is fluent in English, and adaptable to work in a dynamic and fast-paced environment. If you're currently studying a relevant bachelor's in Hospitality Management or a related field and are enrolled in a European University, we'd love to hear from you
What We Offer
As a Lead Room Operations Coordinator at The Social Hub, you'll enjoy:
- An amazing work environment with a fantastic vibe and lots of positive energy.
- On-the-job coaching and guidance.
- A first glimpse into the world of Sales with one of the most innovative players in the hospitality market.
- Access to our awesome staff experiences, restaurant, and gym.
- A wonderful workplace to call home, fun colleagues, and all the benefits that come with it
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