Process Manager at Financial Institution

1 week geleden


Amsterdam, Noord-Holland, Nederland ING Voltijd

Bank Mendes Gans (BMG) is a niche bank that specializes in liquidity and information management services, offering tailored global liquidity management solutions to multinational corporate clients worldwide. BMG operates as a subsidiary of ING Wholesale Banking, with an integrated range of services supported by professional standards and personal service.

The company's culture emphasizes customer-centricity, initiative, entrepreneurship, and a hands-on approach in a relaxed working environment. Located in Amsterdam City Center, BMG provides Liquidity Management services to Multi-National Corporate Clients, with the Process Expert playing a crucial role in the Operational Design, Controls, and Resilience team.

This challenging opportunity involves supporting management and business teams at BMG in designing and documenting processes to improve efficiency, quality, time, customer, and employee satisfaction. The successful candidate will facilitate process delivery across the organization, aligning with IT and Data management capabilities. Key responsibilities include:

  • Developing BMG process excellence roadmaps and operational plans
  • Supporting management in implementing process improvements across BMG, communicating objectives and ensuring feasibility and integration within the BMG way of working
  • Rolling out process management, coordinating, and running process initiatives across BMG teams
  • Ensuring knowledge sharing and performance culture within the organization

We are looking for a talented professional with:

  • Current residency in the Netherlands
  • Academic degree
  • 5+ years of experience as a process consultant/manager
  • Experience in process design and business & process architecture
  • Experience in data modeling/data management
  • Strong working knowledge of Excel, Word, PowerPoint, Share Point, Confluence, Service Now, ARES systems
  • Agile way of working (Lean, Agile, Kanban, and Scrum)

In return, you can expect:

  • A salary tailored to your qualities and experience: €95,000 per year
  • 12-month contract with the possibility of extending to permanent employment
  • 36 or 40-hour workweek
  • Individual leave: 24+2 individual holiday days based on a 36 hr workweek
  • Diversity leave: 3 days per year (1.5 paid, 1.5 unpaid)
  • CSR days: up to 2 days per year to actively engage in society by volunteering
  • 13th month salary
  • 8% Holiday payment
  • Individual Savings Contribution (BIS), 3.5% of your gross annual salary
  • Mobility card
  • Attractive pension scheme
  • Hybrid working to blend home working for focus and office working for collaboration and co-creation

Join us at ING, where we help people take a step ahead in life and in business. With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for progressive, inspiring, diverse, and supportive colleagues.



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