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Customer Service Representative

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Amsterdam, Noord-Holland, Nederland RandStad Voltijd
About the Role

We are seeking a highly skilled German-speaking customer service agent to join our team at Randstad Multilingual Recruitment. As a customer service agent, you will be the first point of contact for our clients in the German market, providing exceptional support and guidance on our brand and products.

Key Responsibilities
  • Advise customers on product information, including composition, perfume scents, online purchase, and store locations.
  • Inform customers about order status, delivery, damages, and returns.
Requirements
  • Native-level German language skills, with excellent written and verbal communication.
  • Proficiency in English, with a C1 level or higher.
  • At least an MBO level 4 education.
  • Availability to work 32-40 hours per week, including weekends, from 9:00 to 21:00.
  • Previous customer service experience.
  • Customer-friendly and commercial approach.
What We Offer
  • A competitive monthly salary of 2550 EUR.
  • A direct contract with our client.
  • A hybrid work model.
  • Opportunities for growth and development within the company.

We are committed to providing a supportive and fun team environment, with opportunities for training and development. If you are a motivated and customer-focused individual with excellent language skills, we encourage you to apply for this exciting opportunity.