Customer Service Representative in Amsterdam

3 weken geleden


Amsterdam, Noord-Holland, Nederland YoungCapital Voltijd
Job Title: Customer Service Representative in Amsterdam

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Amsterdam. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:
  • Provide excellent customer service to clients via phone, email, and online channels
  • Resolve customer complaints and issues in a timely and professional manner
  • Collaborate with internal teams to resolve customer issues and improve customer satisfaction
  • Develop and maintain a deep understanding of our products and services to provide accurate information to customers
  • Meet or exceed customer satisfaction targets and key performance indicators
Requirements:
  • Minimum HBO work and thinking level
  • Excellent communication and problem-solving skills
  • Experience in customer service or a related field
  • Fluency in Dutch and English
What We Offer:
  • A competitive salary of €2,500 per month
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A comprehensive benefits package


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