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At IG&H, we pride ourselves on our unique culture that fosters collaboration and innovation. Our team of talented professionals is passionate about helping our clients succeed in the ever-changing retail landscape.
Job DescriptionWe are seeking an experienced Retail Transformation Manager to join our team. In this role, you will work closely with our senior customers to develop digital strategies and customer-centered propositions that drive business growth.
Your primary focus will be on guiding our retail and FMCG customers in becoming digital frontrunners. This involves designing new omnichannel propositions, developing innovative delivery concepts, and making optimal use of our multi-disciplinary teams.
You will be responsible for managing customer interactions, building and maintaining customer relationships, and playing a pivotal role in driving customer satisfaction.
Key Responsibilities- Develop and implement digital strategies that drive business growth
- Work closely with senior customers to understand their needs and goals
- Design and deliver omnichannel propositions that meet customer needs
- Manage customer interactions and build strong relationships
To be successful in this role, you will need:
- A minimum of 4 years of relevant experience in strategy consulting and/or end-to-end digital transformation projects
- In-depth understanding of the Retail and/or Consumers Goods industry
- Strong management and communication skills
- Ability to bring together all stakeholders and support senior executives
We offer a competitive salary of €80,000 - €120,000 per annum, depending on experience. You will also receive excellent working benefits, including a company car, good mobility scheme, and the possibility to work part-time (32 hours) at least 4 days a week.
We are committed to providing a supportive environment that encourages growth and development. You will have the opportunity to work on exciting projects, collaborate with a diverse team, and make a real impact on our clients' businesses.
If you are a motivated and experienced professional looking for a new challenge, please apply today
