Customer Service Coordinator
4 weken geleden
We are looking for a highly skilled and motivated Customer Service Coordinator to join our team at TenneT. As a key member of our Customers & Markets department, you will play a crucial role in ensuring the smooth operation of our high-voltage network.
Key Responsibilities:- Coordinate the grid compliance verification process for new and existing customers, ensuring that all technical requirements are met.
- Work closely with internal experts and customers to resolve any issues or concerns related to grid compliance.
- Manage and maintain accurate records of customer documentation and process progress.
- Develop and implement process improvements to enhance customer satisfaction and efficiency.
- Collaborate with account managers to ensure accurate registration of grid compliance data.
- Bachelor's degree in a relevant field (e.g., engineering, business administration).
- At least 3 years of experience in a similar role or a related field.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office and other relevant software.
TenneT is a leading European transmission system operator, and we offer a competitive salary and benefits package. As a member of our team, you will have the opportunity to work on exciting projects and contribute to the development of our high-voltage network.
We are committed to creating a diverse and inclusive work environment, and we welcome applications from candidates with a wide range of backgrounds and experiences.
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