Customer Service Coordinator

3 weken geleden


Arnhem, Gelderland, Nederland TenneT Voltijd
Job Title: Customer Service Coordinator - Grid Compliance Verification

We are looking for a highly skilled and motivated Customer Service Coordinator to join our team at TenneT. As a key member of our Customers & Markets department, you will play a crucial role in ensuring the smooth operation of our high-voltage network.

Key Responsibilities:
  • Coordinate the grid compliance verification process for new and existing customers, ensuring that all technical requirements are met.
  • Work closely with internal experts and customers to resolve any issues or concerns related to grid compliance.
  • Manage and maintain accurate records of customer documentation and process progress.
  • Develop and implement process improvements to enhance customer satisfaction and efficiency.
  • Collaborate with account managers to ensure accurate registration of grid compliance data.
Requirements:
  • Bachelor's degree in a relevant field (e.g., engineering, business administration).
  • At least 3 years of experience in a similar role or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office and other relevant software.
What We Offer:

TenneT is a leading European transmission system operator, and we offer a dynamic and challenging work environment. As a Customer Service Coordinator, you will have the opportunity to work with a talented team and contribute to the success of our company.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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