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Critical Systems Technician

2 maanden geleden


Amsterdam, Noord-Holland, Nederland Microsoft Voltijd

Position Overview

As a Critical Systems Technician at Microsoft, you will be responsible for ensuring the operational integrity of our essential infrastructure that supports our data centers. Your role will encompass a variety of tasks including collaborating with suppliers and vendors, assessing safety conditions, possessing a practical understanding of critical systems equipment, executing maintenance activities, and responding to on-site incidents while liaising with other facilities professionals. You will also utilize telemetry and monitoring platforms to oversee equipment performance and operational efficiency.

Microsoft's Cloud Operations & Innovation (CO+I) team is the backbone of our cloud services. In this capacity, you will play a vital role in delivering the foundational technologies that power Microsoft's online offerings, including various platforms and services. Our team is dedicated to the growth and development of all employees, providing training opportunities, career rotation programs, and professional certifications.

Our infrastructure consists of a vast global network of data centers, housing millions of servers across numerous countries. This foundation is managed by a team of experts committed to supporting services for a diverse customer base worldwide.

With a strong emphasis on environmental sustainability, we continuously adapt our data center designs and operations to meet evolving business needs, solidifying Microsoft's position as a leading cloud provider.

At Microsoft, our mission is to empower every individual and organization on the planet to achieve more. We foster a culture of collaboration, innovation, and respect, ensuring that all employees can thrive in an inclusive environment.

Qualifications

Essential Qualifications:

  • High School Diploma, GED, or equivalent, along with 1+ years of experience in mission-critical services or related fields.
  • Willingness to work shifts, including evenings, nights, weekends, and holidays as required.

Background Check Requirements:

Successful candidates must meet Microsoft’s security screening requirements, which include passing a specialized background check upon hiring and every two years thereafter.

Preferred Qualifications:

  • High School Diploma, GED, or equivalent, with 3+ years of experience in mission-critical services, or an Associate's Degree with 2+ years of relevant experience.

Key Responsibilities:

  • Act as an operations specialist in a primary area of critical systems operations (e.g., electrical, mechanical, controls).
  • Regularly inspect and oversee critical facility equipment and grounds for safety and compliance.
  • Utilize a computerized maintenance management system (CMMS) to manage equipment assets and maintenance requests.
  • Lead incident response teams for abnormal conditions affecting operations, coordinating with other professionals for corrective actions.
  • Develop and enhance emergency operating procedures and standard operating procedures related to critical systems operations.
  • Perform various maintenance tasks independently, adhering to established procedures for equipment.
  • Provide guidance to junior colleagues in troubleshooting systems and resolving issues.
  • Ensure compliance with safety and security protocols while executing work responsibilities.

Benefits and perks may vary based on employment type and location.