Quality Assurance Officer KYC

2 weken geleden


DriebergenRijsenburg, Utrecht, Nederland Triodos Bank Voltijd
Join Our Team as a Quality Assurance Officer KYC & Financial Crime

We are seeking a highly skilled and motivated Quality Assurance Officer KYC & Financial Crime to join our team at Triodos Bank. As a key member of our organization, you will play a crucial role in ensuring the effectiveness and efficiency of our KYC & Financial Crime processes.

About the Role

As a Quality Assurance Officer KYC & Financial Crime, you will be responsible for developing, improving, implementing, and executing our KYC & Financial Crime QA Framework. You will also:

  • Undertake quality assurance activities covering all financial crime processes, with a focus on Sanctions, Customer Activity Monitoring, and Fraud.
  • Ensure findings are communicated to colleagues in a supportive manner, considering developmental needs as required, and ensure findings are communicated to Group KYC&FC, Financial Crime Risk Management, and Operations Management.
  • Contribute to proposals for improvements to existing processes and policies to ensure that Triodos Bank continues to adhere to legal and regulatory requirements, highlighting gaps in non-compliance where these exist.
  • Support the Team Lead to collate, prepare, analyze, and complete reports for submission to relevant risk forums and committees.
About You

We are looking for a professional who is eager to take on the challenge of this role. To be successful, you will have:

  • A Bachelor or Master's degree, preferably in Law, Criminology, Business Economics, or equivalent experience.
  • Relevant subject matter expertise in KYC & Financial Crime, including experience in coordinating deliverables.
  • Experience in providing training, coaching, and feedback with a track record for improving quality standards within an operational environment.
  • Proficiency in gathering and utilizing Management Information data.
  • ACAMS qualification (or similar body) relating to financial crime or willingness to complete within the first twelve months in the role.
  • A passion for fighting crime and a strong customer focus.
  • Excellent verbal and written communication skills.
  • Proficiency in English and in the applicable local language(s).
  • Demonstrable affinity with the mission and values of Triodos Bank.
About Us

Triodos Bank is a leading expert in sustainable banking, founded in 1980 in the Netherlands, with branches in Belgium, Germany, the United Kingdom, and Spain. We are a certified B Corp since 2015 and a member of the Global Alliance for Banking on Values. Our mission is to make money work for positive societal change, and we are committed to equity and diversity, valuing every perspective. We strive to create an environment in which all colleagues and our broader community can feel safe and included.

We offer a comfortable working environment, a salary appropriate to the position, our remuneration policy, and your experience, an attractive pension policy, a mobility card, flexible working hours, and the opportunity to work from home, reimbursement of a company bicycle, 30 holiday days with a 40-hour working week, plus the option of buying 2 weeks of extra holiday days, extra leave to contribute to voluntary work, a range of education and training opportunities, the option to join our collective health insurance, a working from home allowance per home office day, and suitable home office equipment up to 750 every 5 years.



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