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Senior Account Specialist
2 maanden geleden
We are seeking a highly skilled Senior Account Specialist to join our team at LyondellBasell. As a key member of our domestic and export order fulfillment process, you will be responsible for delivering top-tier customer service and ensuring seamless order execution.
Key Responsibilities- Provide exceptional customer service, handling customer requests in a timely and professional manner.
- Act as the primary interface with Planning, Sales, Business, and Supply Chain to serve customers efficiently and effectively.
- Develop strong relationships with key stakeholders, including customers, planners, business, and finance teams.
- Ensure accurate documentation and invoicing, and maintain the accuracy of Customer Master Data in SAP.
- Participate in supply chain and interdepartmental projects, building knowledge and sharing expertise.
- College degree preferred or equivalent experience.
- Minimum of 3-5 years in Customer Service, including Subject Matter Expert responsibilities.
- Background in export/import, ocean and airfreight transportation, and chemicals/polymer sector.
- Excellent communication skills, with fluency in written and verbal English and preferred proficiency in one other language.
- IT capabilities, including SAP and MS Office.
We offer a dynamic work environment that encourages personal and professional growth. You will have the opportunity to work with specialists on various fields, develop innovative solutions, and extend your national and international network. Our competitive salary package and Global Remote Work Policy make us an attractive employer.
How to ApplyThe recruitment process consists of an initial phone screening and business interviews. A background check will be part of the process. We do not accept or respond to unsolicited résumés or phone calls.