Front Office Host
2 weken geleden
Front Office Host
Hyatt Place Amsterdam Airport is seeking a Front Office Host to join our team. As a Front Office Host, you will be part of a dynamic and international team, working together to provide exceptional guest experiences.
Responsibilities
- Provide warm and welcoming service to guests, ensuring a memorable experience from check-in to check-out.
- Take ownership of handling guest complaints and requests in a timely and professional manner.
- Work collaboratively with colleagues to achieve team and hotel goals.
- Be proactive in identifying opportunities to improve guest satisfaction and hotel performance.
We Offer
- A competitive salary according to the Dutch Labor Agreement of Hospitality (Horeca CAO).
- 8% vacation allowance and travel allowance.
- Free parking for all colleagues.
- 5 extra paid paternity days after 1 year of service.
- Opportunities for professional and personal development through online courses and classroom training.
Requirements
- A European passport or Dutch working permit.
- Fluency in English and strong communication skills.
- Flexibility to work different shifts, including mornings and evenings.
- A passion for hospitality and a caring attitude.
Preferred Qualifications
- Experience in a customer-oriented job.
- Familiarity with OPERA and/or Micros.
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