Senior Field Engineer

3 weken geleden


Utrecht, Utrecht, Nederland Expleo Voltijd

Job Overview

A challenging opportunity for a Senior Field Engineer

  • Responsible for troubleshooting products at customer sites to ensure maximum availability and customer satisfaction.
  • Provide technical expertise to subcontractors, warranty support team, project team members, and less experienced personnel.
  • Carry out troubleshooting during the product's performance interval (PI) period, as well as pre-warranty and commissioning (and validation and certification if applicable), including investigation and repair.
  • Carry out fleet check activities.
  • Report and register any deviations (failures/events) in the Failure Management database, including configuration data.
  • Support the operation helpdesk.
  • Apply and enforce EHS and security rules and relevant PI processes on customer sites.
  • Execute test and troubleshooting procedures to evaluate system performance and perform failure analysis on parts to be returned for repair.
  • Support implementation of field modifications (FM operator) if required.
  • Support specific technical investigations by Engineering or internal/external suppliers.
  • Recommend preventative and corrective actions.
  • Instruct and direct operators in field modifications and repairs if needed.
  • Advise PI management regarding customer satisfaction, product performance, and suggestions for product enhancements.
  • Ensure good information flow about interventions and operations within Troubleshooting to support shift transition, if needed.
  • Conduct peer reviews of PI activities and provide technical leadership if requested.
  • Achieve contractual availability (milestone) targets.

Requirements

What are the key selection criteria for joining Expleo's method engineering team?

  • Certified Technician or Undergraduate in a technical field (mechanical or electrical/electronics).
  • 5 years of technical troubleshooting/investigation experience (mechanical or electrical/electronic).
  • Strong PC knowledge and ability to perform software updates on vehicles.
  • Minimum IT knowledge, with knowledge of Maximo being an asset.
  • EHS knowledge and exposure, including internal EHS training.
  • Strong product knowledge.
  • Railway safety/product liability.
  • Engineering knowledge.
  • Able to work in shifts (day/night) and weekends.
  • Fluent Dutch and knowledge of English.

Benefits

What's in it for you?

  • Immediate indefinite employment if we see eye to eye.
  • Interesting assignments in the manufacturing, automotive, and energy sectors.
  • A competitive base salary and 8% vacation allowance.
  • A pension accrual.
  • A monthly net expense allowance and net telephone allowance.
  • A net year-end bonus at the end of the year.
  • 28 days off with a 40-hour contract or pro rata.
  • Besides financial, sincere appreciation for the effort and work you do for the client and Expleo.
  • An extensive mobility solution (lease car, own car, public transport pass, bicycle, a certain combination of these).
  • Facilities to work from home (monitor, desk, etc.).
  • Our social events, workshops, outings, and drinks.

About Expleo

In this ever-evolving world, EXPLEO Belgium is an engineering and digital transformation game-changer player on the market. We support our customers in achieving the highest level of success in their automation, agility, and sustainability journeys. We all share the same goals and are self-motivated by the same drivers.

We are EXPLEO.

We are an equal opportunities employer and welcome applications from all suitably qualified persons, regardless of their race, sex, disability, religion/belief, sexual orientation, or age.


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