Technical Coordinator

4 weken geleden


Amsterdam, Noord-Holland, Nederland DEPT Voltijd

This role plays a vital part in the backbone of DEPT, working across multiple disciplines in Amsterdam. Our team is comprised of individuals with diverse skills, from Finance and Hospitality to Recruitment, People & Culture, IT Support, and Marketing. As a key member, you'll be responsible for providing support, answering questions, and contributing to company-wide initiatives.

JOB SUMMARY

Are you a technical individual looking for a dynamic role? We're seeking a part-time Tech Support specialist to join our Amsterdam team. You'll be responsible for assisting colleagues with everyday tech issues, maintaining hardware stock, and supporting company events. If you enjoy learning, are service-oriented, and have basic tech knowledge, this could be the perfect fit.

KEY RESPONSIBILITIES

  • Assist in IT/tech support processes, interact daily with internal users, and contribute to finding solutions to basic technical problems;
  • Help colleagues with software installs, basic hardware troubleshooting, and maintenance tasks;
  • Ensure our hardware stock is complete and up-to-date so everyone in the Amsterdam office can work efficiently;
  • Support company events.

REQUIREMENTS

  • Excellent communication skills in English; Dutch is a bonus;
  • You're service-oriented, enjoy helping others, and are comfortable with hands-on work;
  • Basic knowledge of macOS, Windows, iOS, and Android;
  • Basic knowledge of Gmail, Dropbox, O365;
  • Understanding of computer hardware and software principles;
  • Ability to use tools and equipment, from printers to cordless drills;
  • Willingness to learn and grow;
  • Availability for a minimum of 16 hours per week.

WHAT WE OFFER

  • A reputation for doing good; DEPT has been named a and has been a Certified and named 'Agency of the Year' at both The Lovies and The Webby Awards;
  • Award-winning clients; whether big or small, local or global, you'll work with clients of all sizes and across various industries;
  • Global annual in which employees come together and donate their skills to support local charities.

OUR CULTURE

We're pioneers at heart, always looking forward and thinking of what we can create tomorrow that doesn't exist today. We're a new model of agency, with a deep skillset in tech and marketing. We hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world.

DIVERSITY, EQUITY & INCLUSION

We take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

We believe in giving everyone a fair chance to shine.



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