Data Center Operations Specialist

2 weken geleden

Haarlem, Noord-Holland, Nederland Iron Mountain Voltijd

About the Role


The Data Center Operations Specialist is a critical member of our team, responsible for providing technical and facility support in a 24x7 data center environment. This includes maintenance and oversight of electrical, HVAC, civil, and building management systems.


Key Responsibilities



  • Take ownership of data center critical power, cooling/environmental, security, and support systems and facilities to meet or exceed uptime service levels.
  • Proactively support the safety of the environment and occupants, ensuring all safety procedures are adhered to while performing work.
  • Perform limited maintenance tasks to ensure smooth operation of the data center heating and cooling systems and overall facility.
  • Permit and monitor contract vendors.
  • Monitor, resolve, and update all assigned service tickets using our ticketing system, including trouble tickets and customer installations of electrical and physical equipment.
  • Take daily operational readings of all mechanical and electrical equipment and inspect buildings, grounds, and all equipment for unsafe or malfunctioning operation.
  • Escort and periodically check vendors while performing maintenance to ensure that the rules and operating procedures are followed.
  • Proactively identify issues and take the needed steps to resolve. Assist with service delivery tasks when needed.

Requirements and Competencies



  • 3-5 years of experience in a critical operations environment and/or data center experience preferred, but not required.
  • Multi-tasking skills, as we use several different systems to manage ticket queues and work tasks can change throughout the day.
  • Attention to detail, with the ability to understand and follow a documented process and Iron Mountain's safety code, as the role is very process-driven.
  • Organization and prioritization skills, following processes and managing your time with minimal supervision to get work done efficiently and on time.
  • Dedication and a desire to learn, as we want you to grow your career within Iron Mountain.
  • A customer service mentality, as we are customer-focused.
  • Opportunities for overtime work will be available.
  • Working hours and shifts are varied, and nights, weekends, and holidays may be required.
  • The ability to obtain security clearance via government or other agency background check may be required for customer support.

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