Customer Service Ambassador

3 weken geleden


Den Haag, Zuid-Holland, Nederland Undutchables Voltijd

About the Role:

We are seeking a highly skilled Customer Service Ambassador to join our dynamic team at Undutchables. As a member of our team, you will play a key role in delivering exceptional customer service and support to our clients.

Main Responsibilities:

  • Collaborate with internal teams to ensure efficient order flow and processes.
  • Engage with customers daily to understand their needs and deliver excellent service.
  • Propose suitable products and services based on customer inquiries and needs.
  • Handle pricing-sensitive projects and provide options to meet customer budgets.
  • Process orders accurately, monitoring transportation and import timelines until delivery and payment are completed.
  • Manage after-sales service and complaint resolution with the sales team.

Requirements:

  • Previous experience as a Customer Service/Sales Support Representative or in a similar role is advantageous.
  • Strong hands-on mentality and attention to detail.
  • Result-driven with a solution-oriented approach.
  • A positive team player with excellent communication skills.
  • Proficient in MS Office applications (Outlook, Excel, PowerPoint, and Word).
  • Knowledge of non-EU export procedures and documentation is a plus.
  • Proactive with a strong problem-solving mentality and a willingness to learn.
  • Fluent in German (mandatory) and proficient in English.

Why Choose Us:

At Undutchables, we offer a dynamic and supportive work environment that fosters growth and development. If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity.


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