Dutch Speaking Customer Service Representative

1 week geleden

Ede, Gelderland, Nederland Patrique Mercier Recruitment Voltijd
Job Summary

We are seeking a highly skilled Dutch Speaking Customer Service Representative to join our team at Patrique Mercier Recruitment. In this role, you will provide exceptional support to our clients by addressing their inquiries, resolving issues, and ensuring an outstanding customer experience.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and chat in Dutch and English
  • Provide detailed information about our products and services
  • Resolve customer complaints effectively and professionally
  • Maintain accurate records of customer interactions
  • Collaborate with team members to improve service quality
  • Stay informed about company policies and product knowledge to assist customers efficiently
About the Role

This is a fantastic opportunity for a motivated individual who is fluent in Dutch and English to work in a dynamic environment. The ideal candidate will have excellent communication and interpersonal skills, strong problem-solving abilities, and a customer-focused approach.

Requirements:
  • Fluency in Dutch and English, both written and spoken
  • Previous experience in customer service is an asset
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities with a customer-focused approach
  • Able to multitask and prioritize effectively
  • Detail-oriented with a commitment to delivering high-quality service
  • Proficient in using computer systems and customer service applications
What We Offer

As a valued member of our team, you will receive:

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package (flight, transfer, and hotel)

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