Global Quality Management Lead
1 maand geleden
We are seeking an experienced Global Quality Management Lead to lead our corporate quality functions and ensure focus on customer needs.
This role is responsible for monitoring the overall quality management system, ensuring appropriate metrics and targets are established, and providing management with adequate advice on the health of the quality management system based on business outcomes and customer feedback.
The successful candidate will be a change agent, driving continuous improvement through partnerships with business and site resources. They will lead the growth of a customer-focused culture, ensuring customer requirements and expectations are accurately identified and met.
Responsibilities include:
- Leading a team of Corporate and Regional Quality Managers;
- Ensuring components of a sound Quality Management System are in place and effective;
- Safeguarding compliance with LyondellBasell and Certification Body (IATF/ISO) standards;
- Providing leadership in maintaining quality tools, methods, and strategies;
- Standardizing Global Key Performance Indicators;
- Managing internal auditor training and internal and external audit programs;
- Managing Certification Body relationships for ISO and IATF (re)certification audits;
- Documenting and implementing the Quality Management System;
- Providing analytical insight into the health of the QMS;
- Leading quality networks to share learnings;
- Serving as a liaison with customers in the area of Quality;
- Driving Customer Satisfaction Surveys and responding to surveys annually;
- Defining and driving supplier qualification and assessments to ensure compliant feedstock supply;
- Benchmarking both internally and externally;
- Tracking the customer complaint, root cause investigation, and corrective action process;
- Developing internal processes necessary to maintain certifications.
The ideal candidate will have a Bachelor's degree in Chemistry, Biology, Engineering, or a related technical field, with a minimum of 15 years related or combined manufacturing or business experience. They should have experience in designing and leading management systems development and implementation, and a minimum of 10 years of experience in a people-leader role.
A competitive salary of $120,000 - $150,000 per annum, depending on experience, is offered, along with opportunities for personal and professional growth, a dynamic work environment, and a chance to develop innovative solutions with specialist colleagues from various fields. The company also offers a global remote work policy, allowing eligible employees to work up to three days a week from home, and is committed to advancing diversity, equity & inclusion (DEI).
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