Commercial Performance Manager
2 weken geleden
Are you ready to drive commercial excellence and shape the future of sales performance?
At ROCKWOOL Group, we're seeking a highly skilled Sales Excellence Manager to lead our commercial strategy and drive market responsiveness. As a Sales Excellence Manager, you'll be at the forefront of commercial decision-making, equipped with the latest market insights. Your expertise will enable us to stay ahead of market trends and make informed decisions that boost our commercial success.
Key Responsibilities:
- Develop and Execute Strategy: Formulate and manage an international sales excellence strategy.
- Promote and train desired commercial behavior and standard global approach
- CRC Optimization: Continuously facilitate and improve our Microsoft Dynamics CRM to streamline account management and lead management
- Collaborative Support: Partner with Sales Managers across countries to support local businesses with data-driven insights, enhancing CRM use and account manager adoption.
- Performance Metrics: Establish and monitor KPIs, performance metrics, and dashboards to evaluate and improve sales activities, presenting findings to users and reporting progress to management.
- Customer experience: Lead customer experience program to ensure loyal and satisfied customers together with the commercial organization and the marketing teams.
- Customer orientation: Develop a customer orientation/service excellence culture amongst employees
- Project Leadership: Lead initiatives to refine sales processes and implement new tools and systems that drive sales excellence.
- Stakeholder Relationships: Build and maintain strong relationships with key internal customers and stakeholders to meet sales targets and boost customer satisfaction.
What We Offer:
A one-year contract which will be converted to a permanent contract on good performance. We also offer a good basic salary and attractive fringe benefits with a collective pension scheme, holiday allowance, discount on your health insurance, travel allowance and a 13th month within an innovative sustainable organisation. ROCKWOOL encourages a healthy lifestyle and vitality for our employees through our bicycle plan. We also consider a healthy work-life balance important and offer a discount on your fitness subscription. In addition to 25 regular holidays, you build up an 13 paid-leave days, giving you plenty of time for relaxation alongside work. ROCKWOOL guarantees a good working atmosphere with an active staff association and of course the opportunity to buy our own products at a reduced rate.
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