Customer Experience Associate

1 maand geleden


Hoorn, Noord-Holland, Nederland beBee Professionals Voltijd
Customer Experience Associate

beBee Professionals is seeking a skilled Customer Experience Associate to provide exceptional support to our customers. The ideal candidate will possess excellent communication and problem-solving skills, as well as a strong customer service orientation.

The successful candidate will be responsible for:

Responding to customer inquiries and resolving issues in a timely and professional manner

Providing technical support and troubleshooting assistance to customers

Documenting customer interactions and providing feedback to management

Identifying customer needs and providing solutions

Maintaining accurate customer records and updating customer information

The ideal candidate should have:

A minimum of 2 years of customer service experience

Excellent communication and problem-solving skills

Strong customer service orientation

Knowledge of customer service software and databases

Ability to work independently and as part of a team


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