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PhD in Customer Development Capabilities of Start-ups

2 maanden geleden


Eindhoven, Noord-Brabant, Nederland Eindhoven University of Technology Voltijd
Job Description

We are seeking a highly motivated PhD candidate to join our research team in the prestigious project "From Start-up to Scale-up: making an impact using Start-up Data." The project is funded by the Provincie Brabant and executed in collaboration with important partners from the Brabant ecosystem, e.g., Braventure and the Brabantse OntwikkelingsMaatschappij (BOM).

The research project aims to investigate and increase the effectiveness of training and support provided to start-ups. It focuses on the customer development process and aims to develop a scientifically validated approach to supporting start-ups. The project consists of two PhD projects, and the current vacancy describes the latter PhD project.

Research Objectives

The PhD project aims to develop a framework for customer development capability, to develop and test a scale to monitor this capability, and to develop and test a training module to improve this capability. The study is based on insights gained from literature that has investigated how new ventures in a sense-and-probe approach learn how to leverage new technology in the marketplace successfully.

Tasks and Responsibilities
  • Conduct a literature study of relevant literature streams
  • Review training and coaching modules and current data collection
  • Develop design criteria/a framework
  • Scale adaptation/development/validation
  • Intervention study
  • Interpretation of results
  • Consultancy report on improved development stage
Requirements
  • Master's degree (or an equivalent university degree) in Industrial Engineering, Marketing, Innovation Management, Entrepreneurship, Business, or another relevant field
  • Strong affinity for interdisciplinary research and collaboration with industry/start-ups
  • Strong analytical skills; multivariate statistics and quantitative modeling are your competencies
  • Ability to model complex business situations in a theory-driven model or framework, using surveys and experiments as a methodological setup
  • Socially skilled, able to connect with others
  • Ability to work autonomously as well as in a team
  • Not easily give up when facing setbacks
  • Take the initiative and work on a challenging topic that has both fundamental and applied research aspects
  • Excellent verbal and written communication skills, both in Dutch and in English
What We Offer
  • Full-time employment for four years, with an intermediate evaluation (go/no-go) after nine months
  • Salary and benefits in accordance with the Collective Labour Agreement for Dutch Universities, scale P
  • Year-end bonus of 8.3% and annual vacation pay of 8%
  • High-quality training programs and other support to grow into a self-aware, autonomous scientific researcher
  • Excellent technical infrastructure, on-campus children's day care and sports facilities
  • Allowance for commuting, working from home and internet costs
  • Staff Immigration Team and a tax compensation scheme (the 30% facility) for international candidates