Night Receptionist

3 weken geleden


Amsterdam, Nederland Clayton Hotel Amsterdam American Voltijd
Job Title: Night Receptionist

We are seeking a highly skilled and enthusiastic Night Receptionist to join our Front Office Squad at Clayton Hotel Amsterdam American.

About the Role:

As a Night Receptionist, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and efficient check-in and check-out process, and maintaining the overall cleanliness and organization of the front desk area.

Key Responsibilities:

  • Answering telephone calls and responding to guest inquiries in a professional and courteous manner
  • Checking in late arrivals and ensuring a seamless guest experience
  • Performing financial transactions and maintaining accurate records
  • Providing assistance with room service and other guest requests
  • Conducting security rounds to ensure the safety and security of guests and colleagues
  • Checking out guests who have an early flight
  • Performing Night Audit in the absence of the Night Auditor

Requirements:

  • Previous experience as a Night Receptionist or in a similar role
  • Proficiency in Opera (our PMS system)
  • Ability to work a rotating schedule, including weekends and holidays
  • High sense of responsibility and attention to detail
  • Fluency in English; any additional languages are a plus
  • Residency in the Amsterdam area

About Our Culture:

At Clayton Hotel Amsterdam American, we value our employees and strive to create a positive and supportive work environment. We offer opportunities for professional growth and development, as well as a competitive salary and benefits package.

Join Our Team:

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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