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Customer Service Representative

2 maanden geleden

Capelle ad IJssel, Zuid-Holland, Nederland Topcon Europe Medical B.V. Voltijd
Job Title: Customer Service Medewerker

We are seeking a highly organized and detail-oriented Customer Service Medewerker to join our team at Topcon Europe Medical B.V. in Capelle aan den IJssel.

Job Summary:

The Customer Service Medewerker will be responsible for providing administrative support to the Service & Repair department, including maintaining accurate records, processing service orders, and communicating with customers.

Key Responsibilities:
  • Provide administrative support to the Service & Repair department, including data entry, record-keeping, and correspondence
  • Assist customers with inquiries and requests in a timely and professional manner
  • Maintain accurate and up-to-date customer records, service agreements, and other relevant documents
  • Process service orders, verify information, and make necessary adjustments
  • Collaborate with other departments and suppliers to resolve customer issues
  • Monitor inventory levels, order supplies, and maintain a clean and organized workspace
  • Prepare and send invoices, track payments, and resolve any payment discrepancies
Requirements:
  • MBO diploma or equivalent
  • At least three years of experience in an administrative role, preferably in a service-oriented environment
  • Excellent communication and customer service skills
  • Ability to work accurately, efficiently, and under pressure
  • Proficiency in Dutch and English
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and international work environment
  • A chance to work with a leading company in the medical technology industry

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.