Logistics Coordinator
1 week geleden
At Revvity, we're committed to accelerating research and discovery by providing high-quality products and exceptional customer service. As a Logistics Coordinator, you'll play a key role in ensuring timely and efficient order fulfillment, working closely with our customer service and sales teams to resolve queries and discrepancies. Your attention to detail and organizational skills will be essential in maintaining a safe and tidy warehouse environment, while your ability to adapt to changing priorities will be crucial in meeting our daily shipment targets.
Key Responsibilities:
- Monitor and respond to customer emails and queries in a clear and concise manner
- Investigate and resolve order discrepancies and issues in a timely and efficient manner
- Work with the logistics team to ensure all customer orders are picked, packed, and shipped on time
- Manage stock shipments and backorder items, ensuring accurate and efficient processing
- Perform quality control checks on orders to ensure accuracy and completeness
- Process requests for marketing materials and support the dispatch and return of marketing materials
Requirements:
- Experience working in a logistics or organizational role, with a focus on order fulfillment and customer service
- Excellent communication and problem-solving skills, with the ability to work independently and as part of a team
- Proficiency in using a computer for routine office tasks, including email, ERP systems, and basic Excel
- Ability to work in a fast-paced environment, with a focus on meeting deadlines and achieving targets
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