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Core Services Product Strategist
2 maanden geleden
Lemonade has redefined the insurance landscape by prioritizing customer experience. As a tech-forward organization, we offer an insurance journey that is intelligent, immediate, and enjoyable.
At Lemonade, you will collaborate with a team of innovative thinkers who thrive on rapid execution and delivering exceptional products. We pride ourselves on fostering an environment filled with some of the brightest, most driven, and creative individuals who radiate positive energy and good intentions.
Unlike conventional publicly traded companies, we operate with agility and efficiency. We take pride in maintaining a startup mentality, where titles and hierarchy are secondary to innovation, bold initiatives, and challenging the norm.
Our structure is lean and data-oriented, emphasizing a shared understanding of objectives and goals that empowers teams with autonomy and ownership. We minimize meetings and eliminate committees, ensuring that no one has to navigate office politics or bureaucracy.
As a Public Benefit Corporation and a certified B-Corp, we leverage our products and technology to create social and environmental impact. Through our Giveback initiative, we collaborate with organizations such as the ACLU, New Story, The Humane Society, Malala Fund, American Red Cross, .org, charity: water, and many others, contributing millions to causes like reforestation, education, animal rights, LGBTQ+ advocacy, and access to clean water.
Recognized for our workplace culture, we have received accolades such as 'Best Workplace' and 'Best-Led Company' by Inc. Magazine, and have been celebrated as a 'World Changing Idea' by Fast Company.
Role OverviewWe are seeking a seasoned Product Manager who excels at solving intricate challenges, values exceptional user experience, and is motivated by data. You will be responsible for planning, designing, and collaborating across teams to create outstanding product experiences at scale.
In this position, you will integrate our core services throughout the customer journey, focusing on enhancing user experience, conversion rates, and key engagement metrics, particularly in our payments and checkout processes.
You will work closely with stakeholders across all product lines, collaborating with designers, engineers, and data analysts to ensure the seamless adoption of our core services while maintaining our high standards for customer experience.
Key Responsibilities- Spearhead the product specifications for core product flows shared across all product lines, optimizing customer engagement.
- Lead cross-functional initiatives to incorporate new core experiences across Lemonade's offerings.
- Collaborate with designers, engineers, and data analysts to ensure rapid execution and delivery.
- Establish and monitor key performance indicators (KPIs) to assess the success of initiatives and make informed, data-driven decisions for optimization.
- Proven experience in developing high-quality products at scale is essential.
- A minimum of 4 years of experience as a product manager in a successful startup or rapidly growing company is required.
- Familiarity with checkout and payment processes is a significant advantage.
- A passion for user experience and a commitment to creating enjoyable interactions.
- Demonstrated project management capabilities overseeing complex product launches with cross-functional teams.
- Exceptional communication skills, with the ability to present insights and recommendations effectively to stakeholders.
- Experience leading small, agile teams is preferred.
- Strong attention to detail, combined with a holistic perspective.
- A curious mindset, with a habit of continuous learning and sharing knowledge with others.
- Willingness to work in an office environment at least 3 days a week.
- Enthusiasm for learning and adapting to the evolving landscape of AI is a fundamental aspect of our culture.
