Room Service Manager

2 maanden geleden


Amsterdam, Noord-Holland, Nederland Sofitel Legend The Grand Amsterdam Voltijd
About the Role

We are seeking a highly skilled and experienced Room Service Manager to join our team at Sofitel Legend The Grand Amsterdam. As a key member of our hotel's management team, you will be responsible for overseeing and enhancing our Room Service operations to ensure exceptional guest experiences.

Key Responsibilities
  • Lead by example and maintain the highest level of service quality and guest satisfaction.
  • Set performance expectations and provide ongoing coaching and feedback to your team.
  • Efficiently manage daily Room Service operations, including order processing, delivery, and billing.
  • Develop and implement strategies to enhance the in-room dining experience for our guests.
  • Collaborate with other departments to ensure seamless service delivery and high-quality guest experiences.
Requirements
  • At least two years of experience in a similar position, preferably in a luxury hotel environment.
  • Fluent English language skills, with Dutch language skills a plus.
  • Excellent leadership and team management skills, with a focus on service excellence.
  • Attention to detail and commitment to quality, with a focus on delivering exceptional guest experiences.
  • Flexibility in schedule, with a willingness to work varied shifts, including evenings and weekends.
About Our Hotel

Sofitel Legend The Grand Amsterdam is a five-star luxury hotel located in the heart of Amsterdam. Our hotel offers a unique blend of historical charm and modern luxury, with a focus on exceptional service and guest experiences. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional results and exceeding guest expectations.


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