CDD Guidance Design Specialist

4 dagen geleden


Amsterdam, Noord-Holland, Nederland ING Voltijd
CDD Guidance Design & Implementation Specialist Role

ING is seeking a highly skilled CDD Guidance Design & Implementation Specialist to join its team. The successful candidate will be based in Amsterdam and will report hierarchically and functionally to the Global Lead CDD Guidance Design & Implementation.

Your Role and Work Environment

You will act as a subject matter expert, responsible for activities such as creation and maintenance of global KYC standards & guidance. You will also provide advisory support on KYC content expertise to key stakeholders including Business, Operations and Delivery Tribes.

  • Act as a subject matter expert, responsible for activities such as creation and maintenance of global KYC standards & guidance.
  • Provide advisory support on KYC content expertise to key stakeholders including Business, Operations and Delivery Tribes.
  • Lead collaboration on behalf of 1st line of defense during discussions with 2nd line of defense concerning KYC policy requirements.
Your Key Responsibilities

You will maintain the Global CDD Standards and Guidance and aligning these with other global stakeholders. You will also lead specific work packages within the CDD Guidance Design & Implementation team, including guiding and advising other professionals of the team.

  • Maintain the Global CDD Standards and Guidance and aligning these with other global stakeholders.
  • Lead specific work packages within the CDD Guidance Design & Implementation team, including guiding and advising other professionals of the team.
  • Foster a culture of continuous improvement to KYC Standards and Guidance.
  • Drive maintenance, development, and realisation of (new) products / services / functionalities for (end) user on global structural solutions.
  • Apply one's experience in marketing, strategic road mapping and adhering to target audiences in the fast-changing KYC landscape and context of digital transformation.
  • Act as point of contact for the global Subject Matter Expert community.
  • Validate learning materials from the KYC Academy and facilitate training for your area of expertise.
  • Stimulate cross-border interaction and alignment between people, expertise teams, Squads, Chapters, Front-Office organisations, and Service organisations both in central and local business lines.
Qualifications / Education

We are looking for a candidate with an academic degree in Law, Economics, or other relevant field of study. Accreditation or certification in FEC expertise areas is a plus.

  • Academic degree in Law, Economics, or other relevant field of study.
  • Accreditation or certification in FEC expertise areas is a plus.
Work Experience

The ideal candidate will have 8+ years of experience working in global financial services industry with demonstratable success in leading change, preferably with large global financial institutions.

  • 8+ years experience working in global financial services industry with demonstratable success in leading change, preferably with large global financial institutions.
  • Thorough understanding of key regulations (AML, Sanctions) and their respective effects on the operational landscape of KYC, including the interaction with the second line of defence.
  • KYC subject matter expertise in a large multi-national, Wholesale Banking environment, with relevant track record and thorough understanding of the current market, regulatory conditions, and challenges within the financial industry. Experience with balancing 1 LOD and 2 LOD interests.
Skills & Competencies

We are looking for a candidate with a fluent command of English, written and spoken. The ideal candidate will also have an analytical mindset and ability to challenge the status quo and create new opportunities for a risk-based way to meet KYC requirements.

  • Fluent in English, written and spoken.
  • Analytical mindset and ability to challenge the status quo and create new opportunities for a risk-based way to meet KYC requirements.
  • Ability present and facilitate resolution of complex problems in a comprehensive way while prioritizing customer experience.
  • Understanding of the customer life cycle incl. understanding of data and systems used in the KYC process.
  • Excellent communication, networking and influencing skills with the ability to work at all levels within the organization.
  • Strong resilience: ability to navigate through ambiguity and simplify complexity without losing essence.
  • Organizational sensitivity.
  • Proactive, can-do, and no-surprises mind-set. Overall have a healthy work ethic and a willingness to collaborate.
Rewards and Benefits

We offer a range of benefits, including a salary tailored to your qualities and experience, 24-27 vacation days depending on contract, pension scheme, 13th month salary, Individual Savings Contribution (BIS), 8% Holiday payment, hybrid working to blend home working for focus and office working for collaboration and co-creation, personal growth and challenging work with endless possibilities, and an informal working environment with innovative colleagues.



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